How to Reset a Locked Out Tarleton Account
Tarleton AV
9 steps
49 seconds
Microsoft Login
Tarleton
1
Go to [[https://passwordreset.microsoftonline.com/]]
2
Enter your Tarleton email address.\ \ Then enter the characters in the picture.
Pro Tip: You can click the refresh button next to the picture of characters until you get only four characters to make verification easier.
3
Click "Next"
4
Click "I know my password, but still can't sign in"
5
Click "Next"
6
Select a verification method you would like to use: - Text = Sends a text to the mobile phone associated with your Tarleton account. Enter the received code in the web page. - Call = Sends a voice call to the mobile phone associated with your Tarleton account. Follow the automated voice instructions. - Notification on Authenticator App = Standard Microsoft Authenticator notification followed by entering the two-digit code on the webpage. - Code on Authenticator App = Open Microsoft Authenticator and enter the rotating code listed under your Tarleton account.
7
A second verification is often required. If you use authenticator before, it'll force you to use your phone next. And vice versa.\ \ Follow the details listed in the previous step.
8
When verification is complete, you'll get an account has been reset confirmation.
9
Wait 5 minutes, and then attempt to log back into your Tarleton account. If you continue to have issues, please contact the Service Desk.
How to Reset a Locked Out Tarleton Account
Tarleton AV
9 steps
49 seconds
Microsoft Login
Tarleton
1
Go to [[https://passwordreset.microsoftonline.com/]]
2
Enter your Tarleton email address.\ \ Then enter the characters in the picture.
Pro Tip: You can click the refresh button next to the picture of characters until you get only four characters to make verification easier.
3
Click "Next"
4
Click "I know my password, but still can't sign in"
5
Click "Next"
6
Select a verification method you would like to use: - Text = Sends a text to the mobile phone associated with your Tarleton account. Enter the received code in the web page. - Call = Sends a voice call to the mobile phone associated with your Tarleton account. Follow the automated voice instructions. - Notification on Authenticator App = Standard Microsoft Authenticator notification followed by entering the two-digit code on the webpage. - Code on Authenticator App = Open Microsoft Authenticator and enter the rotating code listed under your Tarleton account.
7
A second verification is often required. If you use authenticator before, it'll force you to use your phone next. And vice versa.\ \ Follow the details listed in the previous step.
8
When verification is complete, you'll get an account has been reset confirmation.
9
Wait 5 minutes, and then attempt to log back into your Tarleton account. If you continue to have issues, please contact the Service Desk.