Access Synology Active Backup Recovery Portal

This guide helps you access the Synology Active Backup Recovery Portal, making it easy for users to manage and restore their backups.

Next Century
9 steps
2 minutes

Synology

Click **Synology Active Backup for Business Agent** on your desktop

Click Recovery Portal

Your web browser will open and if this is the first time you have accessed the Synology Recovery portal, you will see a message 'Your connection is not private' Ignore this and click on **Advanced**

Click Proceed to your Synology Server Name (unsafe)

Type in your username, click the arrow

Type in your password, tick the Stay signed in box and then click the arrow

You will now see the Active Backup for Business page which shows you your backups. For example, if you wanted to restore or download a file from the desktop folder in the backup, you would click on the Disk 0 - Volume 1

Click **Users** > **Username** > **OneDrive - Organisation Domain** > **Desktop**

Select the file you want to recover, then click either **Restore** or **Download**