#1 WhatsApp AI Assistant
END
Trigger
Customer Replied has tag chatgpt
Add New Trigger

We add a trigger within the same workflow.

Contains phrase
Hola, quiero más información

We add 2 triggers in the same automation since EACH WORKFLOW IS A MEMORY OF THE CONVERSATION; that is, the bot remembers the entire conversation as long as it is active in the same workflow.

To activate the bot in a "loop," you need to add the activation tag to the main trigger.

chatgpt
#1 WhatsApp AI Assistant
END
Trigger
Customer Replied has tag chatgpt
Trigger
Customer Replied "Hola, quiero más información"
Add New Trigger

The tag specifically serves to activate the first workflow in the second cycle; that is, when the client responds to the bot's generated response.

Activate bot by key words