Log in to your account by going to the INVIDIA portal at [https://portal.invidia.com.au](https://portal.invidia.com.au) and entering your email address and password.

Note: Only people added as authorised users will be able to make authorised requests to INVIDIA customer services and technical support. Add all the people in your organisation that are authorised to make changes and requests on your organisation's account.

Once you are logged in, click on the "Hello, [Your Name]" link located in the top right-hand corner of the page. This will open the "Hello, [Your Name]" menu.

In the "Hello, [Your Name]" menu, select the "User Management" option.

To add a new authorised user, scroll down to the "Invite New User" section located at the bottom of the "User Management" page. Enter the user's email address and select the appropriate permissions for the user. 

To remove an authorised user, locate the user you wish to remove in the list of authorised users on the page. Then, click on the "Remove Access" button located next to the user's email address.

Confirm that you want to remove the user by clicking the "Confirm" button on the confirmation prompt.

If you want to edit the information of an existing authorised user, click on the "Edit" button next to the user's name. You can then update the user's information and permissions.

Then, click on the "Send Invite" button to send the invitation.

portal.invidia.com.au

This article helps you add or remove authorised users on your account. Authorised users may be able to do anything from change account and payment details, through to making technical change requests to INVIDIA support.

Adding/removing authorised users