Appointment reminders will be automatically sent for cases with a mobile phone number entered on their case file general tab based on the reminder schedule configured in the program settings.

Follow steps 1-3 to ensure cases have a mobile phone number entered to receive appointment text message reminders.

Navigate to the case in the system. On the case General tab select Edit on the top menu.

Navigate to the case in the system. On the case **General** tab select **Edit** on the top menu.

Scroll to the Primary Client Information section and ensure or enter a Mobile Phone number.

Scroll to the **Primary Client Information** section and ensure or enter a **Mobile Phone** number.

Follow steps 4-6 for cases that would like to opt out of receiving appointment text message reminders.

In the Primary Client Information section check the box for Do not send appt reminders.

In the **Primary Client Information** section check the box for **Do not send appt reminders.**

Applying Text Message Appointment Reminders (General Case Management)