Book an Out Of Office Event

    • Kate Allen |
    • 0 step |
    • 41 seconds

    Book an OOO on the Web

    From the Appointments tab, click the blue Create button, or click directly on the calendar where you want to add the Out of Office event.
    Select the type as "Out of office".
    Select your clinic.
    Choose the time frame for your Out of Office event.
    Name the event and choose the provider/providers that the event pertains to.
    If you want the OOO event to repeat, select the frequency from the dropdown menu.
    If the event does repeat, you can select it to end on a certain day or after a certain number of times.
    Click "Save"
    When you look back at the provider calendar, the OOO event blocks off that time frame, preventing any patient appointments from being booked.
    The patients will not see the name of the Out of Office event on the booking page. They will only see the provider as unavailable during that time.
    If you want to delete the OOO event, click directly on the event. When you see the pop-up, click Delete. You can also click Edit to change the details of the OOO.
    You will also be given the option to delete all the following OOO events if you selected for it to be repeated. If you select yes, this will not delete OOO events that were created at a different time. This only applies to the same OOO event if you selected for it to repeat.

    Book an OOO on the App

    Once logged into the app, click the blue icon in the bottom right and then the calendar icon.
    Switch from Appointment to Out of Office and complete the steps.
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