If you want to show a notice for all staff members to see, click "New Notice" button.

The Expiry field will need to be the date you want the notice to be shown for your staff members to see this on the Dashboard. For example, if you want it to be seen today, add today's date.

Click the "Content" field to add in your message/notice.

Click "Save Post" and this will then be shown on the chosen date.

If you want to add a note for yourself, click the "New Note" button.

Click the "Title" field to add a brief title.

The Expiry date will need to be the date you want this to be shown on the Dashboard.

Here you can then add content for your note, i.e. what do you need to remind yourself to do.

Click "Save Post" and this will then be shown on the chosen Expiry date.

You can also add a new Follow Up Lead by clicking the "New Lead" button. You would use this for your corporate clients or for an event.

You will need to give the lead a title, i.e. "Royal Mail Conference" or "Christmas Party Dinner".

Click the "Comment" to add in your content/reminder that you wish to follow up with.

You can add a category for the lead, such as, Party, Conference, Christmas etc.

Category...
Function - General
Function - Birthday
Function - Anniversary
Function - Business
Wedding
Funeral
Internal Use

Click the "Related Individual" field to link the lead to a guest in your property. You can either add an individual who has stayed with you/staying with you already or you can add a new individual to the database, by clicking the green + button to the right of the field.

Click the "Related Account" field to link the lead to a corporate account. You can also add a new corporate account by clicking the green + button to the right of the field.

Click "Mark as Completed" if you have completed your follow up lead.

You can also mark your Follow Up Lead as completed, by clicking the green tick icon, this will then remove it from the Dashboard.

My Tasks will show either all staff member's tasks or only tasks assigned to you. You can click the "Show all tasks?" checkbox to show all staff member's tasks.

This will then bring up all of the tasks and you can click on a task to view the full details, which will open up a new tab within the Tasks section of Hop.

 Group Reservation Quote follow up - GRES024378
Gardiner, Hana

Follow up on the quote for Group Reservation GRES024378

11/07/2024

You also have the top accommodation performer at the top of the Dashboard, click the dropdown to change how may months in advance you view the report.

Current Month
Last 2 Months
Last 3 Months
Last 6 Months
Last 9 Months
Last 12 Months

If you hover over the bar chart, it will show you the total revenue.

If you click into the bar chart, it will bring up the projected booker accommodation revenue report so you can download the revenue report or view in more detail.

 Portfolio  HOP-Hotel  CRM Reports  Projected Booker Accommodation Revenue
Night Audit - 05/11/2024

Lastly, there is the generated corporate revenue for that specific date. This will show as a pie chart.

CORPORATE REVENUE: TUESDAY 12 NOVEMBER 2024

CRM - Dashboard