Maintain caller privacy - When the Data Append setting is enabled, it looks up callers' PII (Personally Identifiable Information), stores it, and passes that PII to the call recipient. This passing and uncertified storage of PII in most, if not all, cases is a breach of caller privacy guidelines. Therefore we've developed this customization feature to allow you to tailor the data passed and stored from Data Append. 

Using the settings below, you can specify and limit the data passed and stored to ensure that you and your business maintain caller privacy but still gather and track pertinent lead and caller data to empower your marketing and sales decisions.

Enable ODN - displays the "Originally Dialed Number" instead of the Caller ID phone number if enabled.

Convirza

This guide provides step-by-step instructions on how to access caller privacy settings on Convirza's platform. By following these steps, users can customize their privacy settings and ensure the confidentiality of their calls.

Caller Privacy