Completing a work order on the app

Note that this resource is using an android phone, iOS may look slightly different.

Ext-Tech

Google

Login to your EXT app. This will automatically bring you to your home screen and you can always get back here by clicking 'home' on the bottom menu. Please note: the functions that you have within the app are based on your user profile. For example: a field tech does not have access to the admin menu. See descriptions in 'users' in your EXT app or reach out to your rep for more details.

To clock in for the day, click the down arrow and hit the play button.

Note: Timecodes do not need to be used by your company. If you do use timecodes, you can select which time code from the clock in menu. In your configuration settings, you can also set a default timecode.

Each time you change a timecode the time 'restarts', however the overall time clock keeps running. This is true when hitting the start timer in jobs as well.

Click into the job you are working on.

Change the status of the job - click on the dropdown menu.

Choose "start"

Start your timer for this job and if applicable your other crew members timers.

Note: a supervisor user role can see all of the crew members. A technician can only see their own timer.

Tip! **If using timecodes**, first choose the timecode and it will automatically start the timer. If no timecode is selected it will automatically go to the default timecode. You can still choose a timecode after hitting the play button, it will just restart the timer.

Hit the "play" button to start the timer.

**OR**

Choose applicable time code - click on time code/time code area under the name of the user.

Choose the appropriate timecode.

Click "Done"

Click the arrow to go back to the job screen.

Fill out forms as assigned to this job/service.

Click on Customer details to find more client information.

Click on files to see any files uploaded for this client. Example: designs, snow maps, etc.

Click the arrow to go back to the main job screen.

Click on "Work order"

Click "View more" to see the full office note.

Click the "x" to go back to the previous screen.

Click on the drop down menu to see the various sections or work components of the job/work order. Select one.

Click "Add Actuals"

Click into the box of the material you would like to add.

Add in the number.

Click "Save".

To add a material that is not listed, click "Add Actuals"

Click "Add Items"

A list of items will appear, click the box of the items you wish to add. Note: you can not add items that area already on the work order.

Click "Add Items"

Click into the box of the items that you just added and enter the number.

When entering in new items you must enter in a quantity and save before moving forward. If you do not the newly added item will not appear.

As you go through the work continue to follow these steps to add in your actuals as required.

Click the arrow to go back to the main job screen.

At the end of the job change the status to complete. If it is a multi day job leave the status as "Start" unless otherwise instructed by your supervisor/manager.

When you are done on the site for the day you will also need to stop your timer. Click on the stop button/"running"

Click the stop button. If you are a technician a dialogue box with other crew members will not appear. All you will need to do is hit the stop button from the previous screen.

Click the arrow to go back to the previous screen.

Click the arrow to go back to the main dashboard or route.

At the end of your day hit the down button located at the top of the screen and hit the stop button to clock out.

Completing a work order on the app

Note that this resource is using an android phone, iOS may look slightly different.

Ext-Tech

Google

To clock in for the day, click the down arrow and hit the play button.

Each time you change a timecode the time 'restarts', however the overall time clock keeps running. This is true when hitting the start timer in jobs as well.

Click into the job you are working on.

Change the status of the job - click on the dropdown menu.

Choose "start"

Start your timer for this job and if applicable your other crew members timers.

Note: a supervisor user role can see all of the crew members. A technician can only see their own timer.

Hit the "play" button to start the timer.

**OR**

Choose applicable time code - click on time code/time code area under the name of the user.

Choose the appropriate timecode.

Click "Done"

Click the arrow to go back to the job screen.

Fill out forms as assigned to this job/service.

Click on Customer details to find more client information.

Click on files to see any files uploaded for this client. Example: designs, snow maps, etc.

Click the arrow to go back to the main job screen.

Click on "Work order"

Click "View more" to see the full office note.

Click the "x" to go back to the previous screen.

Click on the drop down menu to see the various sections or work components of the job/work order. Select one.

Click "Add Actuals"

Click into the box of the material you would like to add.

Add in the number.

Click "Save".

To add a material that is not listed, click "Add Actuals"

Click "Add Items"

A list of items will appear, click the box of the items you wish to add. Note: you can not add items that area already on the work order.

Click "Add Items"

Click into the box of the items that you just added and enter the number.

When entering in new items you must enter in a quantity and save before moving forward. If you do not the newly added item will not appear.

As you go through the work continue to follow these steps to add in your actuals as required.

Click the arrow to go back to the main job screen.

At the end of the job change the status to complete. If it is a multi day job leave the status as "Start" unless otherwise instructed by your supervisor/manager.

When you are done on the site for the day you will also need to stop your timer. Click on the stop button/"running"

Click the stop button. If you are a technician a dialogue box with other crew members will not appear. All you will need to do is hit the stop button from the previous screen.

Click the arrow to go back to the previous screen.

Click the arrow to go back to the main dashboard or route.

At the end of your day hit the down button located at the top of the screen and hit the stop button to clock out.