Click the "Email Address" field. This is used for notifcations and contact details.

Click the "Telephone Number" field. This is used for contact details.

Click the "Shop Closed Message".  This is used for notification to users that the shop is closed.

Click the "Number Of Minutes From Now For Collection Slots" field.

You can set the minutes from now that each type of slot is available, for example you may require 15 minutes to prepare an order for collection however require 25 minutes to prepare it for Delivery.  Once set customers will only be given timeslots ahead of these set times to choose from.

Click the "Number Of Minutes From Now For Delivery Slots" field.

Click the "Number Of Minutes From Now For Room Service Slots" field.

Click the "Maximum Number Of Days For Booking" field.  You can set the number of days ahead you would like customers to be able to order up to here. For example, if you only want today and tomorrow to be available then it would be 1.

Click the "Allergen Information" field. There is a text box for you to inform about allergen information. If completed this will show on Hop Shop and when clicked the text entered will display for your customers.

Click "Make Special Requests mandatory?" As it says, Tick this box if you want this to be mandatory.

Click the "Special Request Infomation, Add text here to be shown in this box. e.g 'Please enter car registration'" field.

Click the "Age Restriction Message" field. Add the text here you want to show for age restricted items.

Click "Enable Gratuity" As it says, Tick this box if you would like to enable Gratuities. Two boxes will appear once ticked.

Click the "Order Type..." field. Select which order types you would like the option for Gratuities to show.

Click this dropdown. Select the article you would like Gratuities posted to in hop.

Article...
Accommodation - 1 - (£0.00)
Breakfast - Breakfast - (£8.00)
Smoking fee - SMOKING FEE - (£150.00)
Room Hire - Room Hire - (£50.00)
Afternoon Tea 2019 - Afternoon Tea - (£15.00)
Food - Food - (£0.00)
Drinks - Drinks - (£6.00)
Packed Lunch for one - Packed Lunch - (£8.99)
Cancellation fee - 8 - (£0.00)
Meeting Room Hire - 10 - (£0.00)
car park fee - car park - (£5.00)
Service Charge - Service charge - (£0.00)
Function Food - Function Food - (£0.00)
Pack Lunch WI - 521 - (£5.00)
Accommodation - Lodges - 8 - (£0.00)
Group Dinner - 12 - (£15.00)
Airport Parking 1 week - Car - (£35.00)
Airport Parking 2 weeks - Car - (£75.00)
Airport Parking 3 weeks - Car - (£100.00)
Pet Charge - Pet - (£20.00)
Flowers - 205 - (£12.00)
Spa Daily Access - 1002 - (£15.00)
bns - 1234 - (£40.00)
Voucher Ireland - 20 - (£0.00)
Accommodation Ireland - 30 - (£0.00)
Breakfast Ireland - 10 - (£10.00)
Lunch - Lunch - (£12.00)
Cancellation Charge - Cancellation - (£25.00)
Miscellaneous - Misc - (£0.00)
Dinner - Dinner - (£30.00)
Laundry Charge - Laundry - (£10.00)
Gourmet Picnic - 40 - (£30.00)
HH Accommodation - HH Accommodation - (£0.00)
HH Mid Morning Tea Coffee Biscuits - HH Mid Morning Tea Coffee Biscuits - (£2.95)
Tea/Coffee and Cake - Tea/Coffee and Cake - (£3.05)
Extras - 99 - (£99.00)
TEST - TEST - (£0.00)
Balloons - Balloons - (£14.00)
Box of Chocolates - Box of Chocolates - (£11.00)
Itison Commission - Itison Commission - (£70.00)
CHARITY - CHARITY - (£0.00)
Tips - Tips - (£0.00)
Hot & Soft Drinks - 6 - (£0.00)
Breakfast Per Person (Only use for rates) - BreakfastPerPerson - (£8.00)
MICROS1 - MICROS1 - (£0.00)
MICROS2 - MICROS2 - (£0.00)
MICROS3 - MICROS3 - (£0.00)
MICROS4 - MICROS4 - (£0.00)
Business Residential - Business Residential - (£130.00)
Dressing robes and slippers - Dressing robes and slippers - (£25.00)
Dinner package - SPRING DINNER - (£25.00)
Meal Plan One - MEAL1 - (£0.00)
Meal Plan Two - MEAL2 - (£0.00)
No Show - No Show - (£0.00)
Gratuity - Gratuity - (£0.00)
Electric charger car park charge - Electric charg

Click "Card Only Payments" Tick to only accept payments by card.

Click "Enable Inventory Of Stock" Tick to use Inventory for stock.

Click "Hide Book Events button" Tick if you do not use the shop for selling tickets.

Click "Delivery Service" This is only if you offer delivery of items.

Click "Apply Delivery Charge" You can tick Apply Delivery Charge and set the amount to be charged. Choose the Article you want it to be charged to in hop. Customer Information is where you would add any other information about delivery.

Click the "Delivery Charge Amount" field. This is only if you offer delivery of items.

Select the ieal article to be used for delivery charges

Click "Restrict delivery addresses by radius?" Tick to limit the radius you deliver to and add the details as necessary.

Click the "Delivery Radius in Miles (as the crow flies)" field.

Click the "Enter Address/Post Code" field.

Enter your  "Delivery Source Latitude" field.

Enter your "Delivery Source Longitude" field.

Click "Enable Table Service"If you want customers to be able to order to a table in your property tick the box.

Click "Allow guests to charge table service to their room?" Tick this to allow guest to charge their order to their room.

Allow guests to charge table service to their room?

Click "Use Table Service Opening Hours?" Once enabled you can tick the box to set Table Service opening hours, this is to stop people making table service orders when you are closed.

×Sunday
×Monday
×Tuesday
×Wednesday
×Thursday
×Friday
×Saturday

Click "Printing Active?" This is only needed if you have a integrated printer.

Click this file field to upload custom CSS.

Click this file field to upload your browser icon.

Click this file field to upload your shop logo.

Click the "GTM Container ID" field and enter your GTM code if you use this.

Click the "Facebook Pixel ID" field  and enter your GTM code if you use this.

Hopsoftware

This guide provides a step-by-step approach for configuring shop settings within a Hotel Management System, ensuring that users can customize their operational parameters effectively. By following this guide, users can tailor essential aspects such as contact information, service options, and delivery settings to enhance guest experience and streamline operations. The detailed instructions help eliminate confusion and ensure that all necessary configurations are completed, making it an invaluable resource for hotel managers looking to optimize their service offerings.

Configure Shop Settings