Create a free shipping reward
Upzelo support
9 steps
42 seconds
1
From the Loyalty menu click "Points"
2
Click create under the "Redeem points" section
3
Choose "Free shipping"
4
Decide the points value of this reward. This is the number of points it will cost a customer to obtain this reward.
5
You have the option to toggle on and predefine a maximum shipping cost this reward can be redeemed against. For example you may want to restrict this reward to a "Standard" rather than "Premium" shipping method.
6
You have the option to add a prefix code to the discount coupon that is created, this can be used for analysis when reviewing the use of discount coupons.
7
By toggling on "Reward expiry" you can choose how long the reward is valid for before it expires. In addition you can configure how far in advance you want a reminder to be sent to the customer, that the reward will expire.
8
If you are on a Pro, Scale or Custom plan you can then toggle on Customer Eligibility and select which tier of customers are eligible to earn this points reward.
9
Finally click on the "Create" button and this action will be added to your list of points redemtion actions.
Create a free shipping reward
Upzelo support
9 steps
42 seconds
1
From the Loyalty menu click "Points"
2
Click create under the "Redeem points" section
3
Choose "Free shipping"
4
Decide the points value of this reward. This is the number of points it will cost a customer to obtain this reward.
5
You have the option to toggle on and predefine a maximum shipping cost this reward can be redeemed against. For example you may want to restrict this reward to a "Standard" rather than "Premium" shipping method.
6
You have the option to add a prefix code to the discount coupon that is created, this can be used for analysis when reviewing the use of discount coupons.
7
By toggling on "Reward expiry" you can choose how long the reward is valid for before it expires. In addition you can configure how far in advance you want a reminder to be sent to the customer, that the reward will expire.
8
If you are on a Pro, Scale or Custom plan you can then toggle on Customer Eligibility and select which tier of customers are eligible to earn this points reward.
9
Finally click on the "Create" button and this action will be added to your list of points redemtion actions.
