The next steps will cover how to add [synapse@cloudmonitor.ai](mailto:synapse@cloudmonitor.ai) as a **Guest B2B User** in your tenant.


Navigate to "Microsoft Entra Id" (formerly known as Azure AD).

Click "Users" under the Manage blade. Then click "New user" and "Invite external user".

Invite an external user to collaborate with your organization

1. Enter [synapse@cloudmonitor.ai](mailto:synapse@cloudmonitor.ai) as the email address.
2. Enter "CloudMonitor Synapse User" as the Display name.
3. Tick "Send invite message" (leave the Message field empty).

Switch to the **Properties** tab, and ensure the User type is set to "Guest".

No other configuration settings are required. \
Click "Review + invite" and then click "Invite" once reviewed.

You will receive a notification for successfully creating the Guest B2B User.

Successfully invited user
Successfully invited user CloudMonitor Synapse User

You may now proceed with the next steps to [Configure CloudMonitor Synapse : CloudMonitor Helpdesk](https://helpdesk.cloudmonitor.ai/support/solutions/articles/51000381094-configure-cloudmonitor-synapse)

Create the CloudMonitor Synapse AD B2B User