Admins need to enable General Requests from their accounts to allow staff users to generate other requests using their Request Portal.

To do this, navigate to Settings -&gt; Request Portal -&gt; General Requests -&gt; Click 'Enable.' Hit 'Update' once you have enabled General Requests.

Requesters can now generate any kind of request from their Request Portal.

To do this, click 'Create Request' and select the option for 'Other Requests'.

Enter the request details, including its 'Title,' 'Priority level,' 'Description,' and attach any documents if needed.

Click 'Submit.'. The General Request will be created.

The requester can review their request from 'My Reservations' under the 'Other Requests' tab.

Creating a General Request