Visit [www.virtualsally.com](http://www.virtualsally.com) and click "Customer Portal"
Enter your username and password
Click "Sign In"

Visit [www.virtualsally.com](http://www.virtualsally.com) and click "Customer Portal"

Mill Mountain Technologies | Home — Mozilla Firefox

Type "Having trouble logging into Virtual Sally"

In the description section, provide as much detail as possible to avoid additional follow-up from the support team.

Choose the appropriate category that best describes your issue

Mill Mountain Technologies | My Area | Submit a Ticket — Mozilla Firefox

Click "Attach a file" and upload an image or recording of the issue

Once submitted you'll receive ongoing email correspondence regarding the progress of your ticket

You can view the status of all submitted tickets by clicking on the "My Area" section on the customer portal

From here you can view in progress and previously submitted tickets

Having trouble logging into Virtual Sally

Creating a Virtual Sally Support Ticket