Delete Drafts and Hide Published Journal Entries from Patients

This guide explains how staff can hide published journal entries from patients (while retaining them for legal/compliance access) and how to permanently delete draft journals. It clarifies the irreversible nature of hiding published entries—hidden items can’t be restored and must be recreated if needed—and gives the exact actions to remove or delete entries. Follow it to ensure correct, compliant handling of patient journals.

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Delete Drafts and Hide Published Journal Entries

To hide a published journal from the patient, go to the Journal entry and then click the three dots (More Actions) next to the journal entry

Select "Remove Record"

Choose a reason for hiding the journal from the patient

Click "Remove Record" to confirm

The journal has now be hidden from the patient view but will remain visible to staff for legal and compliance purposes. Once hidden, you cannot unhide it. You need to create a new one and publish it.

Delete Draft Journals

To delete a draft journal entry, find the entry and click on the three dots next to it.

Click "Delete Draft Journal" and the draft journal will be deleted