The Orange button is to raise a nurse call.

The Green button is to confirm Attendance, either reactively to a nurse call OR proactively when you are attending a room without a nurse call having been raised.

The Yellow button is to call for assistance.

The Red button is to be pressed in an emergency.

The Grey button is to reset the nurse call point. The panel should only be reset once you leave the room.

To stop the call bell sounding you should either hover your handset over the NFC sticker to show you have attended or press the green button.

To attend or reset the call panel using NFC, hover your handset, with the Arquella Care application active, over the NFC sticker located on the nurse call point. This action notes that you have attended the room or responded to a call.

When attending a nurse call using NFC, CareClicks will open automatically. Use this interface to document any relevant details by clicking the appropriate icons and adding comments.

Enter your observations or actions in the comments section of CareClicks. These notes will also be accessible within Reports, ensuring all documentation is centralised.

If your care home has digital care record integration, the notes entered in CareClicks will automatically populate in the relevant care plans, reducing duplication of work and providing a convenient reference for future entries.

Once you have added your notes, click Submit. Be sure to hover your handset over the NFC sticker when leaving the room to end the call journey, which provides accurate reporting for each event.

Using the Arquella Nurse Call System properly ensures that care staff can efficiently manage their time, accurately document interactions, and enhance patient care quality. By leveraging features like NFC and CareClicks, your team can reduce administrative tasks and spend more time focusing on resident well-being.

Arquella

The Arquella Nurse Call System helps care home staff efficiently manage nurse calls, document interactions, and maintain accurate records using NFC and the integrated CareClicks feature. By using the system effectively, care teams can improve patient care and minimise redundant documentation. Here is a step-by-step guide to help you navigate the Arquella Nurse Call System.

Effective Use of Arquella Call