Emailing routes: 3 options
There are a variety of ways to communicate with clients through your EXT portal.
Ext-Tech
Google
Option 1 - From the main route page
1
Click "Routes"
2
Click the checkbox of one or more routes to send an email to.
3
Click "Email"
4
Choose a template that you have created from the dropdown menu or scroll down and start typing you message.
5
For this example we will use a template. Click "Rain Delay Email"
6
The message will populate in the message box where you can still make changes or adjustments.
7
Click "Send email"
8
Once you hit the send email button it will bring you back to the main route page.
Option 2 - Within the route
9
Navigate to "routes"
10
Choose the route you would like to send an email to
11
Click "Email"
12
To select all emails on the list, click the box next to "Email" or choose the clients you would like to email by checking the box next to their email
13
Type in the message in the text box or choose a template that you have created and click "send email"
Option 3 - From the 'all' tab
14
Navigate to "routes"
15
Click on the tab "All"
16
Filter by route by selecting the drop down menu. You can also sort by other options including "status" - for example if you wanted everyone on a route with a status of pending.
17
You can select all the options by clicking the top top next to "service" or pick and choose which clients by clicking on the box in the row (you can select multiple)
18
Example of multi select - notice that on the top it shows you how many are selected.
19
Click "Email"
20
Type your message in the text box or choose a template you have created and click "Send email"
Emailing routes: 3 options
There are a variety of ways to communicate with clients through your EXT portal.
Ext-Tech
Google
Option 1 - From the main route page
1
Click "Routes"
2
Click the checkbox of one or more routes to send an email to.
3
Click "Email"
4
Choose a template that you have created from the dropdown menu or scroll down and start typing you message.
5
For this example we will use a template. Click "Rain Delay Email"
6
The message will populate in the message box where you can still make changes or adjustments.
7
Click "Send email"
8
Once you hit the send email button it will bring you back to the main route page.
Option 2 - Within the route
9
Navigate to "routes"
10
Choose the route you would like to send an email to
11
Click "Email"
12
To select all emails on the list, click the box next to "Email" or choose the clients you would like to email by checking the box next to their email
13
Type in the message in the text box or choose a template that you have created and click "send email"
Option 3 - From the 'all' tab
14
Navigate to "routes"
15
Click on the tab "All"
16
Filter by route by selecting the drop down menu. You can also sort by other options including "status" - for example if you wanted everyone on a route with a status of pending.
17
You can select all the options by clicking the top top next to "service" or pick and choose which clients by clicking on the box in the row (you can select multiple)
18
Example of multi select - notice that on the top it shows you how many are selected.
19
Click "Email"
20
Type your message in the text box or choose a template you have created and click "Send email"
