Step 1: Navigate to the Login Page\
Open your web browser and go to the official licensing back office by entering the following URL in the address bar: <https://backoffice.aafda.gov.et/auth/login>. \
Press Enter to load the login page.

Step 2: Click the "Email" Field\
Once on the login page, locate the Email input field. Click inside this field and enter your registered email address.

Step 3: Enter Password in the Password Field\
Click inside the Password field and enter your account password. Ensure that you type it correctly, keeping in mind any uppercase or lowercase letters.

Step 4: Click the "Login" Button\
After entering your credentials, click the Login button to access your account. If your credentials are correct, you will be redirected to the system dashboard.

Step 5: Click the "Tasks" Menu from the Left Sidebar\
Once logged in, locate the Tasks menu on the left-hand sidebar. Click on it to expand the available task options.

Step 6: Click "Professional License Tasks"\
From the Tasks menu, click on Professional License Tasks to access professional licensing-related applications.

Step 7: Click "New License" to Start a New Application\
To process a new professional license, click on New License. If you need to perform other tasks such as renewal, data migration, or an upgrade, select the respective option to proceed with that task.

Step 8: Click "Upgrade License" to Start a Upgrade Application\
To process for upgrade professional license, click on Upgrade License. If you need to perform other tasks such as renewal or data migration, select the respective option to proceed with that task.

Step 9: Click "Renew License" to Start a Upgrade Application\
To process for Renew professional license, click on Renew License. If you need to perform other tasks such as upgrade or data migration, select the respective option to proceed with that task.

Step 10: Click "Data Migration" to Start a Data Migration Application\
To process for Data Migration, click on Data Migration. If you need to perform other tasks such as upgrade or renew, select the respective option to proceed with that task.

Step 11: Click the "Sort By" Field\
To organize the list of applications, click on the Sort By field. This allows you to sort applications based on the latest submissions or by oldest entries for easier tracking.

Step 12: Click the Search Button to Find Applications\
If you are looking for a specific application, use the Search button. Enter relevant details such as the application number or name and press enter to locate it quickly.

Step 13: Type on the Search Button space\
If you are looking for a specific application, use the Search button. Enter relevant details such as the application number or name and press enter to locate it quickly.

Step 14: Use Advanced Search for Specific Filters\
For a more refined search, click Other Search Options to filter by specific columns such as tracking number, applicant name, task status, current task, application status, or date.

Step 15: Type in any of the columns\
For a more refined search, type on each column to filter by specific columns such as tracking number, applicant name, task status, current task, application status, or date.

Step 16: Click "Start" to Begin Processing Your Assigned Task\
Once you have identified your assigned task, click the Start button to initiate the application processing.

Step 17: Confirm the Start Action\
A confirmation message will appear asking you to proceed. Click Yes to confirm and begin processing the application.

Step 18: Click "Show Professional Info" to View Applicant Details\
To check the basic details of the professional applying for the license, click on the Show Professional Info button.

Step 19: View the Applicant’s Information in a Modal Window\
A modal window will appear displaying the applicant’s details. Scroll up and down to view the complete information. You can scroll up and down to view all information.

Professional Info

No Data

Application Info

Name

Belay Derje Seifu

Applicant Type

Local

Gender

Male

Phone Number

251912121210

Email

lemoy23484@paxnw.com

Address Info

Sub City

Akaky Kaliti/አቃቂ ቃሊቲ

City

Addis Ababa/አዲስ አበባ

Wereda

Woreda 1/ወረዳ 1

Region / State

Ethiopia

Education & profesional Info

Department

Health Informatics/የጤና መረጃ

Education Level

Degree/ባችሎር ዲግሪ

Education Institution

Addis Ababa Science and Technology University/አዲስ አበባ ሳይንስና ቴክኖሎጂ ዩኒቨርሲቲ

Profession Type

Health Informatics Professional/ሄልዝ ኢንፎርማቲክስ ፕሮፌሽናል

Has Licensure Examination

NOT TAKEN THE EXAM

Graduation Date

AMH

Step 20: Close the Applicant Information Modal\
Once you have reviewed the applicant's details, click the X icon at the top right corner of the modal to close it.

Step 21: Click the Icon at the Top Left to Display Required Documents\
To view the list of required documents for the application, click on the document icon at the top left corner of the screen.

Step 22: Click on a Specific Document Name to Review It\
Select a document from the list to review its contents. The selected document will be displayed in the preview area on the right-hand side of the screen.

Step 23: View the document by scrolling\
Scroll up and down to view the complete information.

3
English

CompCaseWorkerOne PRO

comp_caseworker1@gmail.com

Dashboard

Tasks

Licenses

Applications

Payments

Penalities

Individual License Requests

Approval By Case Worker

Show Professional Info
Reject
Pend
Documents

10th or 12th certificate

9 upto 12 Transcript

Certificate

ID

Medical certificate

Passport size photo

Student Copy

Documents Evaluation ( 5 / 7 )

Medical certificate

Pending

0/7

Reviewed

●

Approved

●

To be corrected

●

Pending

Expand
Request for Adjustment
Accept
240

Step 24: Expand the Document for a Closer View\
To enlarge the document for better visibility, click on the expand icon at the bottom of the preview window.

Step 25: Close the Document Preview\
After reviewing the document, click the X button at the top right corner of the preview window to close it.

Step 26: Rotate the Document if It Is Upside Down\
If the uploaded document appears upside down, click the Rotate button at the bottom to adjust its orientation for easier review.

Step 27: Accept or Request Adjustments for the Document\
Based on your review, you can either accept the document if it meets requirements or click Request for Adjustment if changes are needed.

Step 28: Final Document Review and Approval\
After thoroughly reviewing all submitted documents, the caseworker can approve them if they meet all necessary requirements.\
Click "Approve" to Finalize the Process\
Once all documents have been accepted, the Approve button will become visible at the top of the page next to the "Show Professional Info" button.\
After carefully reviewing the entire application and verifying all necessary documents, the caseworker completes the process by clicking the Approve button at the top of the screen.

Step 29: Team Leader Review and Final Approval\
Once the caseworker approves the application, the task is automatically sent to the Team Leader for final review.

Navigate to Professional License Tasks\
Once the Team Leader logs in using the correct credentials, locate the "Tasks" menu on the left sidebar.

Step 30: Click "Professional License Tasks"\
From the Tasks menu, click on Professional License Tasks to access professional licensing-related applications.

Step 31: Click "New License" to Approve a New Application\
To approve a new professional license, click on New License. If you need to perform other tasks such as renewal, data migration, or an upgrade, select the respective option to proceed with that task.

Step 32: Click the "ALL" Dropdown to View All Tasks\
Click on the "ALL" dropdown to display all tasks, both requiring approval and other ongoing tasks by case workers.

Step 33:Select "My Role" to Filter Tasks Requiring Team Leader Approval\
Choose "My Role" from the dropdown menu to filter and show only tasks requiring Team Leader approval.

Step 34: Click on a Task to Start the Final Review\
Select the specific application task that requires your final review by clicking on it.\
Click on the "Start" button to begin reviewing the selected task.

Step 35: Confirm the Start Action\
A confirmation message will appear asking you to proceed. Click Yes to confirm and begin processing the application.

Step 36: Click on "Show Professional Info" to Verify Applicant Details\
Click on "Show Professional Info" to view the applicant's personal and professional details in a modal window for verification.

Step 37: Review the Applicant’s Information in a Modal Window\
A modal window will appear displaying the applicant’s details. Scroll up and down to view the complete information. You can scroll up and down to view all information.

Professional Info

No Data

Application Info

Name

Belay Derje Seifu

Applicant Type

Local

Gender

Male

Phone Number

251912121210

Email

lemoy23484@paxnw.com

Address Info

Sub City

Akaky Kaliti/አቃቂ ቃሊቲ

City

Addis Ababa/አዲስ አበባ

Wereda

Woreda 3/ወረዳ 3

Region / State

Ethiopia

Education & profesional Info

Department

Ophthalmic/የአይን ህክምና

Education Level

Degree/ባችሎር ዲግሪ

Education Institution

Adama University/አዳማ ዩኒቨርሲቲ

Profession Type

Cataract Surgeon Professional/ካታራክት ሰርጅን ፕሮፌሽናል

Has Licensure Examination

NOT TAKEN THE EXAM

Graduation Date

AMH

Step 38: Close the Document Preview\
After reviewing the document, click the X button at the top right corner of the preview window to close it.

Step 39: Click on a Specific Document Name to Review \
Select a document from the list to review its contents. The selected document will be displayed in the preview area on the right-hand side of the screen. The case worker already approved it.

Step 40: View the document by scrolling\
Scroll up and down to view the complete information.

English

Team Lead

rovol64080@cutxsew.com

Dashboard

Tasks

Professional License Tasks

Designation Tasks

Licenses

Complaints

Suggestion

Penalities

Tips

Individual License Requests

Approval By Team Lead

Show Professional Info
Approve
Reject
Pend
Documents

10th or 12th certificate

9 upto 12 Transcript

Certificate

ID

Medical certificate

Passport size photo

Student Copy

Documents Evaluation ( 4 / 7 )

ID

Approved

7/7

Reviewed

●

Approved

●

To be corrected

●

Pending

Expand
Request for Adjustment
Accept
240

Step 41: Expand the Document for a Closer View\
To enlarge the document for better visibility, click on the expand icon at the bottom of the preview window.

Step 42: Close the Document Preview\
After reviewing the document, click the X button at the top right corner of the preview window to close it.

Step 43: Final approve or Request Adjustments for the Document\
Based on your review, you can either accept the document if it meets requirements or click Request for Adjustment if changes are needed.\
After carefully reviewing the entire application approved by case worker and verifying all necessary documents, the team leader completes the process by clicking the Approve button at the top of the screen.

Step 44: Task Goes Back to the Caseworker for Scheduling Appointment\
Once the team leader approves the application, the task is automatically sent to the case worker for scheduling appointment.

Navigate to Professional License Tasks\
Once the case worker logs in using the correct credentials, locate the "Tasks" menu on the left sidebar and click on Professional License tasks

Step 45: Select the Task in "Schedule Appointment" Status and Click on "Start"\
Find the task that is in the "Schedule Appointment" status.\
Click on this start to open it.

Step 46:Confirm by Clicking "Yes" to Start the Application\
A confirmation prompt will appear asking if you want to start processing the application.\
Click "Yes" to begin.

Step 47: Click Make appointment\
The basic details of the applicant (e.g., name, contact information, etc.) will be displayed on the screen.\
Review the details, and then click the "Make Appointment" button located at the top right of the page.

Step 48: A Date Picker Pops Up at the Top, Select the Specific Date and Time\
After clicking "Schedule Appointment," a date picker will appear at the top of the screen.\
Select the desired date for the applicant’s appointment.

Step 49: Choose a Specific Date\
Use the calendar to pick the specific date for the applicant’s appointment. \
You can choose EC or GC by clicking the AMH button to switch.

Step 50: Choose a Specific Time\
After selecting the date, pick a suitable time for the appointment from the available time slots.

Step 51: Click the Right Arrow\
After selecting the date and time, click the right arrow button to proceed to the next step.

Step 52: Confirm the Date and Click "Yes"\
A confirmation prompt will appear displaying the selected appointment date and time.\
Click "Yes" to confirm and finalize the appointment scheduling.

Step 53: Select the Task in "Physical Inspection" Status and Click on "Start"

After make appointment the task will be in physical inspection status.\
Look for the task that is in the "Physical Inspection" status.\
Click on this task to open it.\
Then click the "Start" button to begin processing the application.

Step 54:Confirm by Clicking "Yes" to Start the Application\
A confirmation prompt will appear asking if you want to start processing the application.\
Click "Yes" to begin.

Step 55: Click confirm to approve physical inspection\
The applicant’s basic details will be displayed on the screen.\
You can either confirm or reject the applicant for the physical inspection.\
Click "Confirm" to pass the applicant for the physical inspection.

Step 56: Select the Task in "License Generation" Status and Click on "Start"

After physical inspection confirmed the task will be in license generation status.\
Look for the task that is in the "License Generation " status.\
Click on this task to open it.

Step 57: Click the "Start" button to begin processing the application.\
A confirmation message will appear asking if you want to start the physical inspection stage of the application.\
Click "Yes" to confirm and proceed.

Step 58: Click on "Generate License" Button at the Top to Generate the License\
The Basic Details of the Applicant Information Are Displayed\
The applicant’s details will be shown on the screen.\
Review the details before proceeding to generate the license.\
Once the applicant's information is reviewed, click the "Generate License" button at the top of the page.\
The system will begin generating the license for the applicant.

Step 59:View the Generated License\
After generating the license, the page will redirect to the license page.\
The page displays the the basic details of the applicants along with license information.\
Click on the "License History" tab to view the generated licenses.

Step 60: Click on the "New License" on the Left Side\
Under the "License History" tab, locate and click on the "New License" option on the left side of the screen.

Step 61: A License Will Appear on the Right with a Dot Button and "New License" Text\
The generated license will appear on the right side of the screen.\
A dot button with the name "New License" will be visible. Click on this to proceed.

Step 62: A PDF Version of the Generated License Will Be Opened and Previewed on the Right\
After clicking "New License," a PDF version of the generated license will be displayed in the preview area on the right side of the screen.\
Review the license to ensure that all information is correct.

3
English

CompCaseWorkerOne PRO

comp_caseworker1@gmail.com

Dashboard

Tasks

Licenses

Applications

Payments

Penalities

Licenses

→

Belay Derje Seifu

Licensed On

Wed Feb 26 2025

Old License Files

0

Files

7

1/10

Belay Derje Seifu

2025/AA/PROF/152

Preview License

JUNIOR

Details

Addis Ababa/ Akaky Kaliti/ Woreda 1

Male

Single

Ethiopia

lemoy23484@paxnw.com

lemoy23484@paxnw.com

251912121210

Applicant Details

Ethiopia

lemoy23484@paxnw.com

Education Details

Addis Ababa Science and Technology Universityአዲስ አበባ ሳይንስና ቴክኖሎጂ ዩኒቨርሲቲ

Health Informaticsየጤና መረጃ

Profession Details

Degreeባችሎር ዲግሪ

Health Informatics Professionalሄልዝ ኢንፎርማቲክስ ፕሮፌሽናል

Actions Taken
Under Supervision
Payment History
License History
NEW

License Type

1 NEW License

Wed Feb 26 2025

How To Approve and Generate Professional License