Create automated subscriber journeys that deliver multi-message campaigns and personalized experiences based on triggers, interactions, and collected data.

Click on "**Flows**" in the navigation bar.

From this screen, you can create a Custom Flow, use a Template, or modify an existing flow. To get started, select "**Use a Template**" and **"Welcome Flow."**

Click on "**Flows**" in the navigation bar.

From this screen, you can create a Custom Flow, use a Template, or modify an existing flow. Select "**Use a Template**" to begin.

Use a template
Customize a premade flow template to fit your needs and goals.
Create a custom flow
Choose how the flow will start and build the rest from scratch.

Click "Customize a premade flow template to fit your needs and goals."

Customize a premade flow template to fit your needs and goals.

Click "A basic welcome flow to get new subscribers opted in."

A basic welcome flow to get new subscribers opted in.

Depending on the type of flow you’re building, you can choose different **Triggers** to start your flow.

Choose from subscriber actions, behavior, or data to trigger the flow to start.

For a **Welcome Flow**, new subscribers enter through an opt-in source.

Select one or more sources and keywords.

For a Welcome Flow, new subscribers enter through an opt-in source, so select one or more active sources that you're currently using. And do'nt forget to choose your Keyword.

Trigger

Select which event or action you want to trigger your flow to start.

This flow starts when:
A Subscriber Opts In
Select All
Deselect All
A Subscriber Opts In
Select one or more sources:
Landing Page or Sweepstakes
Website Pop-Up
Can't Select: Attached to another flow
Opt-in API
Keyword

Enter Keywords:

Market
Default
Require confirmation for those who opt-in directly by keyword

**Is Confirmation Required in Your Welcome Flow?**

Depending on your industry or the source of opt-in, subscribers may need to confirm their desire to receive your text messages.

Select the type of confirmation, then craft your welcome text, add any images or a GIF, and click **Done** when you're finished.

𝑻𝒊𝒑💡Collecting zip codes and date of birth allows for future audience segmentation!

Now, let’s add some steps to our flow.

Click on **"Add Step"** and select the option that best aligns with your goals.

Add Step

Select a step to add it to your flow.

Send Message

Inform subscribers about events, sales, and promotional offers.

Wait

Add a time delay before the next action.

Collect Response

Gather data from subscribers who reply to a question or comment.

Branch

Split the flow into multiple paths based on subscriber criteria.

Tag Subscriber

Tag a subscriber in your flow to target them later.

Let's begin by sending a message with our contact card. 💬

Select the **"Send a Message"** option, adjust your message asking them to save your contact, and then toggle on the **"Include Contact Card"**.

Click "Inform subscribers about events, sales, and promotional offers."

Inform subscribers about events, sales, and promotional offers.

Next, let's add a **Wait Time** before the next step to pause the flow for a specified duration.

Click "Add a time delay before the next action."

TriggerWelcome! Reply with Y or YES to confirm you want to receive messages from TapOnIt.Send Message
      
      
        
          Kewl Co.
        
        
          (833) 927 - 1278
        
      
    You're in! 😊 Save us in your contacts, so you can see how our 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐚𝐫𝐝 feature works.Wait 20 secondsSend MessageHello! Thanks for joining our text club. Stay tuned for updates.End of FlowAdd stepAdd stepAdd stepAdd step

Now, let your creativity run wild in crafting the perfect strategy for your target audience. Add as many or as few steps as you'd like to your welcome flow. Here are a few ideas to get you started:

- **Offer a Welcome Discount:** Give new subscribers an incentive to engage with your brand right away.
- **Collect Response:** Send questions to gather valuable information from your audience.
- **Branching:** Use the data you collect to further segment and personalize your messages.

The possibilities are endless! 🚀

TriggerWelcome! Reply with Y or YES to confirm you want to receive messages from TapOnIt.Send Message
      
      
        
          Kewl Co.
        
        
          (833) 927 - 1278
        
      
    You're in! 😊 Save us in your contacts, so you can see how our 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐚𝐫𝐝 feature works.Wait 20 secondsSend Message🎉 Thank you for being part of the Kewl Co. family! 🎉 We're thrilled to have you with us on this journey of style and innovation. To discover more Kewl products and stay updated on our latest releases, visit our Content Hub {{contentHubHome}}.End of FlowAdd stepAdd stepAdd stepAdd step