Login to your One Parking online account at [https://oneparking.com](https://oneparking.com). For instructions on how to do so, see "How To: Accessing and Navigating your Online Parking Account" support documentation.

Important! There is a difference between "terminating your account" and "terminating an individual parker/member on your account". The "Stop Parking" button below, is only used for terminating your entire parking account and all of its members. To cancel parking for just one of your members, see instructions on " How To: Remove Members/Parkers from your Account".

On the main account screen, click the "Stop Parking" button to initiate the account termination process.

As mentioned above, the system will warn you that "This will cancel your Account and all the Parkers in it as of the date you select." If you are looking to terminate just one parker from your account, see the instructions below or on our step-by-step instruction guide "How To: Remove Members/Parkers from your Account".

This will cancel your Account and all the Parkers in it as of the date you select. 

If you wish to proceed, add a desired Last Date of Parking into the "Termination Date" field.

Please select a reason for your termination using the dropdown menu.

Change in employment
Change in residence
Found cheaper parking
Condition of facility
Quality of service
Safety of the area
Changed from car to public transport
Changed from car to walk/bike
Changed to ride sharing app
Changed to car pool
COVID-19
Lease Expiration

Click "Continue" to return to the main account screen.

Access credentials (such as prox cards, permits, AVI tags, etc.) should be returned to the parking office or attendant booth on the last day for each member of your parking account. This is to ensure the proper closure of your Account. If you have questions about what is required here, see the contact steps below.

If you have any questions or would like to change something about your termination date, you can find the contact for the garage under the "Contact" button.

Congratulations! You have completed the "How To: Submit an Account Termination Request" support documentation. We hope that you found this helpful, but we must say, we are sorry to see you leave. If you still have questions, please reach out to our account management department during business hours of Mon-Fri 8am to 6pm ET at 561-833-7222.

Walkthrough of how to terminate your parking account using the 'Stop Parking' function.