How to Assign/Reassign a Service Request to a Different Vendor?

Go to "**Tenant Management**" under "Administration" on the left navigation

Click on "**Service Request**" under "Tenant Management" dropdown

Search for a Service Request that needs Approval. Click on "**View Details**" icon.

The current status of this service request shows as "**Assigned**". So, if this service request needs to be reassigned to a different vendor, there are **2 ways to do so.** 1. **Revert Status: to assign the same service request to a different vendor** 2. **Delete Service Request: to create a new one and then assign it to a different vendor\*\***

Click on **"Revert Status"**

Write a "**Comment**" (Optional) to remember the reassignment to a different vendor. Click on "**Submit**"

The "**Approve**" option will appear. Click on "**Approve**"

Write a "**Comment"(Optional**). Click on "**Submit**"

Click on "**Assign**"

Click on "**Create Work Order**" OR "**Skip Creating Work Order**"