How to Assign Comments
Parentpulse
Assign an Entire Survey Response
1
To assign a comment and create a Ticket, first navigate to your new **Comments page**. \ \ Note: If you wish to use our Ticketing feature, you must have your **New Comments UI activated** in your Settings.
2
Next, locate the **comment** you'd like to turn into a **Ticket** and assign to another administrator at your school. In this example, we'll focus on the example comment in orange.
3
Next, click the **Assign button** to create a Ticket to assign the entire survey.
4
Then, use the **dropdown menu** to select the **admin** you'd like to assign the survey to.
5
Next, a pop up will appear where you can type a note for the admin if you'd like to add more context, give directions, or share helpful information. **Type your note** in the space provided. \ \ If you do not wish to leave a note, move to the next step.
6
Once you've finished typing your note, decide if you'd like the make the note **visible** to other admin who can view the survey comments. Check the box next to "Allow other admins to see this note" to make it viewable. Or, leave the box unchecked to leave it private.
7
Then, click **Add Note** to publish the note and assign the survey. Or, if you did not want to leave a note, click **Skip**.
8
After you'd assigned the survey, you'll now see a **gray assignment bar** with assignment information **directly underneath the survey information**. The bar shows that the survey is now assigned to Brandon Nimmo. \ \ Additionally, the note we left can be reviewed directly underneath the gray assignment bar by clicking the **dropdown arrow** next to "David Wright added a note."
Assign an Individual Comment
9
To assign a ticket for a single comment, first **locate the comment** you’d like to assign.
10
Next, click the **ellipses** **(•••)** to the right of the comment you'd like to assign.
11
Then, select **Assign** from the dropdown menu.
12
Next, **select the admin** you'd like to assign the individual comment to. In this example, we've selected Gary Carter.
13
Next, a pop up will appear where you can type a note for the admin if you'd like to add more context, give directions, or share helpful information. **Type your note** in the space provided. \ \ If you do not wish to leave a note, move to the next step.
14
Once you've finished typing your note, decide if you'd like the make the note **visible** to other admin who can view the survey comments. Check the box next to "Allow other admins to see this note" to make it viewable. Or, leave the box unchecked to leave it private.
15
Then, click **Add Note** to publish the note and assign the survey. Or, if you did not want to leave a note, click **Skip**.
16
After you'd assigned the survey, you'll now see a **gray assignment bar** with assignment information **directly within the individual comment**. The bar shows that the individual comment is now assigned to Gary Carter. \ \ Additionally, the note we left can be reviewed directly underneath the gray assignment bar by clicking the **dropdown arrow** next to "David Wright" added a note."
17
**Note:** Once you assign an **individual** comment from a survey, you’ll no longer have the option to assign the **entire survey**. The **Assign** button at the top of the survey comments will no longer appear. \ \ However, you can continue assigning individual comments by clicking the **ellipses (•••)** next to each comment.
18
**Note:** Once you assign an **entire survey**, you’ll no longer have the option to assign an **individual comment** within the survey. The **Assign** button in the ellipses **(•••)** dropdown at the end of each comment will no longer appear.
How to Assign Comments
Parentpulse
Assign an Entire Survey Response
1
To assign a comment and create a Ticket, first navigate to your new **Comments page**. \ \ Note: If you wish to use our Ticketing feature, you must have your **New Comments UI activated** in your Settings.
2
Next, locate the **comment** you'd like to turn into a **Ticket** and assign to another administrator at your school. In this example, we'll focus on the example comment in orange.
3
Next, click the **Assign button** to create a Ticket to assign the entire survey.
4
Then, use the **dropdown menu** to select the **admin** you'd like to assign the survey to.
5
Next, a pop up will appear where you can type a note for the admin if you'd like to add more context, give directions, or share helpful information. **Type your note** in the space provided. \ \ If you do not wish to leave a note, move to the next step.
6
Once you've finished typing your note, decide if you'd like the make the note **visible** to other admin who can view the survey comments. Check the box next to "Allow other admins to see this note" to make it viewable. Or, leave the box unchecked to leave it private.
7
Then, click **Add Note** to publish the note and assign the survey. Or, if you did not want to leave a note, click **Skip**.
8
After you'd assigned the survey, you'll now see a **gray assignment bar** with assignment information **directly underneath the survey information**. The bar shows that the survey is now assigned to Brandon Nimmo. \ \ Additionally, the note we left can be reviewed directly underneath the gray assignment bar by clicking the **dropdown arrow** next to "David Wright added a note."
Assign an Individual Comment
9
To assign a ticket for a single comment, first **locate the comment** you’d like to assign.
10
Next, click the **ellipses** **(•••)** to the right of the comment you'd like to assign.
11
Then, select **Assign** from the dropdown menu.
12
Next, **select the admin** you'd like to assign the individual comment to. In this example, we've selected Gary Carter.
13
Next, a pop up will appear where you can type a note for the admin if you'd like to add more context, give directions, or share helpful information. **Type your note** in the space provided. \ \ If you do not wish to leave a note, move to the next step.
14
Once you've finished typing your note, decide if you'd like the make the note **visible** to other admin who can view the survey comments. Check the box next to "Allow other admins to see this note" to make it viewable. Or, leave the box unchecked to leave it private.
15
Then, click **Add Note** to publish the note and assign the survey. Or, if you did not want to leave a note, click **Skip**.
16
After you'd assigned the survey, you'll now see a **gray assignment bar** with assignment information **directly within the individual comment**. The bar shows that the individual comment is now assigned to Gary Carter. \ \ Additionally, the note we left can be reviewed directly underneath the gray assignment bar by clicking the **dropdown arrow** next to "David Wright" added a note."
17
**Note:** Once you assign an **individual** comment from a survey, you’ll no longer have the option to assign the **entire survey**. The **Assign** button at the top of the survey comments will no longer appear. \ \ However, you can continue assigning individual comments by clicking the **ellipses (•••)** next to each comment.
18
**Note:** Once you assign an **entire survey**, you’ll no longer have the option to assign an **individual comment** within the survey. The **Assign** button in the ellipses **(•••)** dropdown at the end of each comment will no longer appear.
