Click on the icon shown below in the Status column.

Click on the Primary Client File Status drop-down menu.

Select your preferred Primary File Status from the list of options.

Now you have changed the Primary File Status.

Another way you can do this is by clicking on the name of the loan file to open the loan file.

Go to "Primary File Status" and change from "Lead" to your preferred choice by selecting from the drop-down menu and then clicking SAVE.

- Select -
Lead
Application Started
Pre-Approved
Underwriting
Processing
Clear to Close
Closed Loan
Servicing

How to Change Primary File Status