How to Configure Multi-Language Document Settings

This guide provides a step-by-step approach to configuring the language settings for documents independent of the Booking Engine setup. This update allows more flexibility in managing language preferences for your property’s documents and ensures guests receive communication in their preferred language or a default fallback language.

Yogan Govender
7 steps
34 seconds

Roomraccoon

Setting a Fallback Language

Click "Settings"

Click this dropdown to select your fallback language.

Click "SAVE"

Configure Document Languages

Click "Documents"

Select and set up the desired languages for your documents within the Documents Module.

Click on the documents per language to modify or delete them.

Click "DELETE THIS DOCUMENT PERMANENTLY" if you would not like to maintain a specific language document.

Guests will receive documents in the language they selected during booking, provided it is one of the languages you have set up. Guests booking in unsupported languages will automatically receive documents in the default fallback language.