How to Create a Custom Flow for Resubscribing Contacts

    • Tall Bob |
    • 0 step |
    • 3 minutes

    Creating the Resubscribe Flow

    Navigate to [https://www.klaviyo.com/flows?page=1](https://www.klaviyo.com/flows?page=1)
    Click Create flow and then click Create From Scratch
    Give your Webhhook a name, and click Create Flow
    Click "All triggers"
    Click on Metric
    Then Search for "Subscribed to SMS Marketing"
    and click to select it
    Next Click "Save"
    Then click "Confirm and save"
    Click "Webhook"
    Give your webhook a name such as "Resubscribe in Tall Bob"
    Click the "Destination URL" field and enter <https://api-test.tallbob.com/v2/opt-out/mobile>
    Click the "Key" field and enter "Authorization" then add the Basic Auth Header to the "Value" field You can find it in the<https://app.tallbob.com/manage_api> section of Tall Bob
    Click "Add header" and add a key "Content-Type", then set the value to "application/json"
    Clear out the text in the JSON body field and replace it with \ \ {\ "mobile": "[[ person.phone_number ]]",\ "type": "opt-in"\ }

    Removing the Tall Bob Unsubscribe Value

    You may want to add an additional step to remove the tb_unsubscribe property from your Klaviyo customers
    Click "Profile property update"
    Click "Add step"
    Select "Update existing property"
    Select "Delete existing property"
    Click "Select a property"
    Click "tb_unsubscribe"
    Click "Save"
    Click "Close"
    Click the dropdown next to Draft and select "Live"
    That's it! You're all done, now you just need to save your flow and make it active. Any customers that resubscribe by a Klaviyo flow will now be able to receive SMS and MMS messages again via Tall Bob.
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