When you book add-ons, such as meals or additional services, they are reserved for the entire group and not for any specific room. However, when it comes to billing, you can split the bill between individual rooms, including any add-ons booked. This ensures that each room is charged only for what they used, and the overall bill is distributed fairly among the group.

Enter the guest details if you have them for that room.

Abolhasani, Golsa (golsa.abolhasani@roomraccoon.com)

Add another room(s) to the booking at the bottom of the guest details section.

Select the rooms you want to include in the group reservation.

Once your rooms have been selected, click on Add selected rooms.

When you go to your calendar, you will see your group reservations.

You can change the status of the rooms separately.

Booked
Allotted
Checked-in
Blocked
Provisional
Checked-in online
Checked-out online

This is only a visual aid, though, and will not influence anything else other than the colour in the agenda (once a room has been checked in, it will turn green)

Good to know

- If one person stays longer or shorter, this room has to be split from the group and entered separately. Find out how to create a separate booking here.
- If the guests want one invoice for all rooms, set the price of the separate room to 0 and add it to the "discount/addition" field to the group.
- You can change the status of the rooms separately.
- All reservations marked with a blue corner in your agenda pertain to group bookings and light up together when you hover over one.

Roomraccoon

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In RooRaccoon, you can connect various rooms to one reservation by linking the rooms to the main booker if you have a large business group or family at your property. All rooms booked within a group always have to have the same arrival and departure dates. However, you can link group reservations with different dates.

How to Create a Group Reservation