How to Disable Tenant Payment Profile Update from Tenant Portal?

    • Tanvir Mahedi |
    • 0 step |
    • 39 seconds
    Tip- What if we don't want to let our tenants update their payment profiles? Is that possible? The answer is 'Yes'. There is an option to disable the tenant's profile update.\ \ Follow the steps below to disable the tenant profile update from the tenant portal:
    Log into the Admin Portal
    Go to "Tenant Management" dropdown on the left navigation
    Click on "Tenant"
    Once in the 'Tenant List' page, click the "Search" field to search for a tenant
    Choose the tenant & click on the name of it
    Once in the "Tenant / Details" page , scroll down
    Go to "Finance" section on the center middle right side of the screen
    Click on "Payment Profile" tab under "Finance" section
    Make sure the "Allow Tenant To Update Payment Profile" has no green check
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