How to Exit Tenant Lease/Move Out Tenant

This guide prevents accounting errors and compliance issues when ending a tenant’s lease by walking you through how to mark a lease exited, enter move-out details, and verify the tenant’s status afterward. It highlights critical pre-exit checks—outstanding balances, held security deposits, and forwarding address—and explains how to undo an accidental exit and handle re-leases.

14 steps

Raampdemo

Microsoft Edge

How to Navigate to Tenants Tab

From the navigation menu, select **Tenants**.

Tenant Overview

How to Update Lease Status

Locate the preferred **tenant** > Select the **Edit** icon.\ \ **NOTE:** You can locate the Tenant quickly by searching for it.

⚠️ **Before exiting the lease, confirm the following:** - Does the tenant have a **remaining ledger balance**? - If a tenant has a credit balance that needs to be applied to a different lease record, credits **cannot be transferred** directly between lease ledgers. - Instead, reverse the applicable charges and payments on the original lease and re-enter them on the appropriate lease record to maintain accurate accounting and avoid duplicating income. - Are there **security deposit funds still held**? - Is a **forwarding address on file**? 👉 It is strongly recommended to resolve or verify these items before completing the move-out/lease exit to ensure accounting and compliance accuracy.

Select **Lease has been exited**.

Review the **Tenant Move-Out** information > Select **Yes, Continue** to proceed with the move-out.

Select a **move-out reason**.

Select the **Notes** field> Enter required **notes.**

Select the **Move-Out Date** field > Enter the tenant's **move-out** **date**.

Select **Save**.

On the navigation menu, select **Tenants** > Locate the **tenant** > Confirm the **exited lease**.

How to Undo Exited Lease

If the exited lease was done by mistake, select the tenant's **edit** icon.

Unselect **Lease has been exited**.

Select **Save**.

On the navigation menu, select **Tenants** > Locate the **tenant** > Confirm the **status change**.

Related Tutorial(s): [How to Receive Payment: Moved Out Tenant](https://support.raamp.com/wiki/20)

How to Exit Tenant Lease/Move Out Tenant

14 steps

Raampdemo

Microsoft Edge

How to Navigate to Tenants Tab

From the navigation menu, select **Tenants**.

Tenant Overview

How to Update Lease Status

Locate the preferred **tenant** > Select the **Edit** icon.\ \ **NOTE:** You can locate the Tenant quickly by searching for it.

Select **Lease has been exited**.

Review the **Tenant Move-Out** information > Select **Yes, Continue** to proceed with the move-out.

Select a **move-out reason**.

Select the **Notes** field> Enter required **notes.**

Select the **Move-Out Date** field > Enter the tenant's **move-out** **date**.

Select **Save**.

On the navigation menu, select **Tenants** > Locate the **tenant** > Confirm the **exited lease**.

How to Undo Exited Lease

If the exited lease was done by mistake, select the tenant's **edit** icon.

Unselect **Lease has been exited**.

Select **Save**.

On the navigation menu, select **Tenants** > Locate the **tenant** > Confirm the **status change**.

Related Tutorial(s): [How to Receive Payment: Moved Out Tenant](https://support.raamp.com/wiki/20)