How to Find Your Customer ID Number

This guide provides instructions on how to easily locate your Customer ID number, whether you're logging in for the first time or are already logged into your account. It outlines multiple methods to retrieve your Customer ID.

Kaylee Vu
7 steps
39 seconds

Freshdesk

Google

1Risk

Gmail

C1Risk

You only need to enter your Customer ID once, or when logging in on a new or unrecognized device.

If you're attempting to log in:

Navigate to the login portal.<https://app.1risk.io/signin>

Check your email for a message from C1Risk Support. Your Customer ID is in brackets in the subject line. (e.g. 347934).

Alternatively, click "Visit our help center".

Submit a ticket. A C1Risk representative will send you your Customer ID.

If you're already logged in:

Click the profile icon in the top right corner.

Your Customer ID number is in parenthesis next to your Company Name. You can also click on your Company Name to see more profile details.

You can also find your Customer ID here.

Tip! Make sure to bookmark your login portal for quick login access. (e.g. <https://app.1risk.io/signin/347934>)