This Transaction was paid to the Agent by Electronic Transfer and at Brokerage. The After Action Function can only be performed once. Additionally, when this transaction was closed, the deposit was not posted and was sent to Undeposited Funds instead. The Bank Deposit was then recorded.

Click this dropdown menu to select the name of the Agent.

Once the list of Transactions populate, click on the "Action" button to edit.

Since the Transaction has been Deposited, then it cannot be revoked without the Deposit being deleted.

Click "View register" of the Account where the Deposit was recorded.

Locate the Deposit and click on the row to open the Transaction.

Reopen Transaction and Reverse the Main Journal Entry

The prompt window will appear, click on the "Create Reversal Journal Entry" checkbox to begin the reversal process.

Click this date field to select the date and then click the "OK" button. 

We suggested using the same date for the Reverse Journal Entry (Reversal Post Date) and the prior Main Journal Entry.

Click "Toggle Dropdown" to reopen the transaction.

In this case, we will add a referral to an outside company. Click on the "Referral" button.

Click "-- Select Brokerage --" to select the outside company from the dropdown menu.

Click this number field to add the referral amount.

Once the information has been completed, click the "Save" button.

Reclose the Transaction and Upload to Accounting

The After After Action Checklist will appear. Select the corresponding checkbox to prompt the system to automatically remove any newly created unbatched payments from the EFT payments in the Work Queue.

Click the checkbox for the system to link the now lower bill amount to the higher bill payment already distributed to the Agent

Selecting this checkbox will create an overpayment invoice for the Agent, to cover the Referral amount.

Select the Account to Deposit from the dropdown menu.

Select the date of the Deposit by clicking on the small calendar icon and the Payment Method from the dropdown menu .

Click here to select the Journal Entry for the Deposit.

Review the Transaction in the Agent Customer Profile

Click on the "Action" button at the end of the row or on the name of the Agent. 

Click the "Action Button" to view the Overpayment Invoice.

Click the "Search Ref No." field to search for all the Journal Entries associated with the Transaction.

The Journal Entries will then display.

The old and new Main Journal Entry, will have the initials "JE" at the end of its Ref No.

The Reverse Journal Entry, will have the initials "RJE" at the end of its Ref No.