Amy Agent (C)
OPEN

($2,000.45)

OVERDUE

$0.00

In order to refund an overcollection of funds, a check needs to be printed. Click on the "Quick Actions" menu and then click "New Check".

Click the dropdown menu and select the Vendor profile for the Agent. 

Click "1200 - Accounts Receivable" to select the account to issue the refund from. 

Select the Agents Customer name from the dropdown menu. 

A prompt will appear to create an invoice for the billable expense charge. Click on the checkbox.

Click here to select a Product or Service. 

Click on the "Quick Actions" menu and select "Print Checks".

Select the check to be printed by clicking on the corresponding checkbox. 

Once selected, click on the "Preview and Print" button. The check will then populate.

Select an answer for the question on the prompt window and then click "Done". 

Click "Customers" to review the Customer Open Balance. 

The Open Balance has been adjusted by the refund amount ($480.00). 

The check will show as a credit on the transaction list.