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How to Record a Balance Revision Payment for an Agent
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4 minutes
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Verify Current Agent Balance
Create Refund Check
Print Check
Review Agent Open Balance
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Navigate to Brokerage Engine.
Verify Current Agent Balance
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Click "Accounting"
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Click "Customers"
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Click "Amy Agent (C)"
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Click "Transaction List"
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The Open Credit Balance is of $2,000.45.
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Create Refund Check
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In order to refund an overcollection of funds, a check needs to be printed. Click on the "Quick Actions" menu and then click "New Check".
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Click the dropdown menu and select the Vendor profile for the Agent.
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Click "Amy Agent (V) Vendor"
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Click "1200 - Accounts Receivable" to select the account to issue the refund from.
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Use this field to add a description.
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Click this text field to add the amount.
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Do not check the billable box.
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Select the Agents Customer name from the dropdown menu.
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Click "-- Select Class --"
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Click "Save"
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Click "OK"
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Print Check
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Click on the "Quick Actions" menu and select "Print Checks".
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Select the check to be printed by clicking on the corresponding checkbox.
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Once selected, click on the "Preview and Print" button. The check will then populate.
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Click "Print"
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Select an answer for the question on the prompt window and then click "Done".
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Review Agent Open Balance
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Click "Customers" to review the Customer Open Balance.
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Click "Amy Agent (C)"
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Click "Transaction List"
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The Open Balance has been adjusted by the refund amount ($480.00).
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The balance revision will show on the list of Transactions.
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