How to Reply to Comments
Parentpulse
1
To reply to comment, first navigate to your **Comments** page.
2
Next, locate the **comment** you'd like to reply to. In this example, we'll reply to Adriel Neal below.
3
💡 **Pro Tip:** Before replying to a comment, we recommend clicking **View Survey** to review the respondent’s full survey. \ \ Seeing their responses as a whole can provide valuable context and help you better understand their experience, so you can craft a more thoughtful and informed response!
💡 **Pro Tip:** Did you know there's actually **two ways** to reply to a comment? - You can reply to an **entire survey** - or you can reply to an **individual comment** We'll show you both ways in this support guide!
Replying to an Entire Survey
4
To reply to Adreil's **entire survey** response, click the purple **Reply button**.
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Next, in the message field, you can **type your reply** below Adriel's survey information.
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Once you've finished typing your reply, decide if you'd like to send the reply from yourself, or on behalf of the school. Make your selection, then click the purple **Send button** below.
7
To review your reply, return to Adriel's comment and look for your name with a drop down arrow. Click the **dropdown arrow** and your reply will become visible.
Replying to an Individual Comment
8
To reply to a specific comment Adriel left, locate the comment and select the **ellipses (...)** next to it.
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After you've selected the ellipses, a menu will appear. Select **Reply**.
10
As we did in the first example, **type your message** below and then select if you'd like to send it with your name or on behalf of your school. That's all there is to it!
How to Reply to Comments
Parentpulse
1
To reply to comment, first navigate to your **Comments** page.
2
Next, locate the **comment** you'd like to reply to. In this example, we'll reply to Adriel Neal below.
3
💡 **Pro Tip:** Before replying to a comment, we recommend clicking **View Survey** to review the respondent’s full survey. \ \ Seeing their responses as a whole can provide valuable context and help you better understand their experience, so you can craft a more thoughtful and informed response!
💡 **Pro Tip:** Did you know there's actually **two ways** to reply to a comment? - You can reply to an **entire survey** - or you can reply to an **individual comment** We'll show you both ways in this support guide!
Replying to an Entire Survey
4
To reply to Adreil's **entire survey** response, click the purple **Reply button**.
5
Next, in the message field, you can **type your reply** below Adriel's survey information.
6
Once you've finished typing your reply, decide if you'd like to send the reply from yourself, or on behalf of the school. Make your selection, then click the purple **Send button** below.
7
To review your reply, return to Adriel's comment and look for your name with a drop down arrow. Click the **dropdown arrow** and your reply will become visible.
Replying to an Individual Comment
8
To reply to a specific comment Adriel left, locate the comment and select the **ellipses (...)** next to it.
9
After you've selected the ellipses, a menu will appear. Select **Reply**.
10
As we did in the first example, **type your message** below and then select if you'd like to send it with your name or on behalf of your school. That's all there is to it!
