Navigate to [https://app.hubspot.com/reports-dashboard/2776216/view/8748022](https://app.hubspot.com/reports-dashboard/2776216/view/8748022)

For ease of use, check and see that the menu is using the following: 

9 Grid Display
Product Support 
Unassigned Tickets

Tickets
Product Support
Unassigned tickets
Actions
Import
Create ticket

Ticket Updates Made for SOUTH CAROLINA BAPTIST C…

Click within the Email in the Ticket Activity body to see all email details. 

Ticket Updates Made for SOUTH CAROLINA BAPTIST C (58495405)

That's it!  

Use the < Tickets arrow in the top left corner to go back to the Unassigned Ticket menu. 

HubSpot is a CRM platform. Learn how to effectively use HubSpot to manage your customers and other tips and tricks such as how to merge contacts or how to connect your Gmail account.

How to Reply to a Ticket Using Templates