How to Request a Pathology Referral

HotDoc Training
19 steps
44 seconds

Hotdoc

Navigate to [https://www.hotdoc.com.au/](https://www.hotdoc.com.au/)

Click "Pathology Referral"

Click "Get started"

Select your preferred provider

Click "Get started"

Confirm who the request is for

Confirm that you are an existing patient

If selecting "**New patient**", you'll be shown this service is only available to existing patients and be directed to book an appointment at the practice instead.

Select your usual practitioner

Enter your request details

Enter your details, then click "Save and continue"

Select your payment method

Click "Yes, request"

If **payment was successful**, you'll see a message confirming the request with some additional information about expected timeframes and delivery method.

**If the payment method was invalid**: The request will not be sent to the clinic and you'll need to add a valid payment method to the request in the **Appointments** section of your HotDoc account for the request to be sent.

The request will appear in the **Appointments** section of the HotDoc account, under '**Current**' tab. The status will change once this is approved/declined.

You will then receive an **email** confirming the request has been received and will include some information around the expected response times.

**If** **Approved by your practitioner**, you'll receive an **email** with the details below, including any notes left by the practitioner, as well as the cost breakdown. The request in your HotDoc account will move from 'Pending' to a green '**Approved**' **Note**: After being approved this will be in the '**Appointments > Current**' for **24 hours**, then will move to '**Appointments > History**'.

**If approved** the request in your HotDoc account will move from 'Pending' to a green '**Approved**' **Note**: After being approved this will be in the '**Appointments > Current**' for **24 hours**, then will move to '**Appointments > History**'.

**If Declined** by your practitioner, you'll receive an email to inform you this has been declined, including any notes left by the practitioner and a link to book an appointment.

How to Request a Pathology Referral

HotDoc Training
19 steps
44 seconds

Hotdoc

Navigate to [https://www.hotdoc.com.au/](https://www.hotdoc.com.au/)

Click "Pathology Referral"

Click "Get started"

Select your preferred provider

Click "Get started"

Confirm who the request is for

Confirm that you are an existing patient

If selecting "**New patient**", you'll be shown this service is only available to existing patients and be directed to book an appointment at the practice instead.

Select your usual practitioner

Enter your request details

Enter your details, then click "Save and continue"

Select your payment method

Click "Yes, request"

If **payment was successful**, you'll see a message confirming the request with some additional information about expected timeframes and delivery method.

The request will appear in the **Appointments** section of the HotDoc account, under '**Current**' tab. The status will change once this is approved/declined.

You will then receive an **email** confirming the request has been received and will include some information around the expected response times.

**If Declined** by your practitioner, you'll receive an email to inform you this has been declined, including any notes left by the practitioner and a link to book an appointment.