How to Reset and Update User Passwords

Learn how to manage and reset user account passwords through the administration dashboard. This guide walks you through the secure generation and update process to ensure account integrity for your system users.

James Reitz
10 steps
39 seconds

Civify

Changing Password for another User

Navigate to [https://civify.io/portal/public/admin/dashboard](https://municipal.civify.io/portal/public/admin/dashboard)

Select "Users" from the sidebar menu.

Select the user from the user list.

Either click "Generate" to create a new password or manually type in a password.

Passwords need to be at least 8 characters long and include at least one uppercase letter, one lowercase letter, one digit, and one special character (@$!%\*?%).

Click "Submit"

Changing your own password

Click the profile initials icon in the top right.

Click "Security Settings"

Fill in your current password and new password. Click "Update Password"

Password Recovery

Click "Forgot Password?" on the sign-in page.

Enter your email. Click "Send Reset Link". Follow the instructions in the password reset email.