Tip- If there are issue or concerns about the apartment that you are renting, follow the steps below to create a service request:  

Click on "Submit New Request" on the left navigation

Select the "Category" by clicking on the dropdown

Select the " Sub Category" by clicking on the dropdown similar to the previous snippet

The "Email \*" field will auto-populated by the system

Tick 'I would like to get email notification on status update/comment' (optional) if it applies

Put your contact number in the  "Phone" field.

Select the " Best Contact Method" by clicking on the dropdown

Select the " Best Time To Contact" by clicking on the dropdown

Describe the details in the "Summary \*" field.

Click "Do you have any pictures?" to upload documents or pictures if you have got anything to upload

Once the request is submitted, the screen would pop up like this 

Or on the left navigation, you can click on 'My Service Requests' & you can see al the submitted service requests that you have requested 

How to Submit a Service Request from Tenant Portal?