How to Activate & Deactivate NSF Invoice through Tenant Management? (for Tenant Profile or Individual)

    • Tanvir Mahedi |
    • 0 step |
    • 2 minutes
    Alert- NSF invoice stands for "Non-Sufficient Funds" invoice. It refers to an invoice that has been submitted for payment but cannot be submitted for payment but cannot be processed due to insufficient funds in the payer's account.
    Log into the **Admin Portal**
    Go to the "**Tenant Management**" dropdown under "**Administration"** on left navigation
    Click on "**Tenant**"
    Once in "**Tenant**" section, click on "**View Details**" icon with the "**Arrow**" sign of the chosen Tenant
    Click on the "**Action**" dropdown on the top right side of the screen beside "Invoice" section
    Click on **"Edit Tenant Info"**
    Our system automatically generates the NSF invoice when activates, specifically for cases where the tenant pays via EFT (Bank Payment) and the payment fails
    To **activate** the NSF invoice feature. click on the "**Yes**" option within the "**Auto-generate NSF invoice**" field
    Alert- NSF Fee must be greater than 0
    To **deactivate** the NSF invoice feature. select the "**No**" option within the "**Auto generate NSF invoice**" field
    You can set the NSF amount/fee under "**NSF Admin Fee**" option
    Click on "**Update**" to finish up
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