How to Update Online Payment Settings for Property Manager Merchant Account?

    • Tanvir Mahedi |
    • 0 step |
    • 2 minutes
    Go to the Admin Portal
    Please select the dropdown menu labeled "Settings" located at the top left corner of the screen
    Please navigate to the "Online Payment Settings" option and select it.
    Proceed to access the "Merchant Account For Property Manager" section
    Alternatively, you can choose to click on the "View Details" option located within the "Merchant Account For Property Manager" section.
    Please click to select the option under "#. Who will pay processing fees (EFT)?"
    Alert- $0.50 per transaction (EFT)
    If the tenant will be responsible for paying the processing fee, please choose the "Tenant" option
    If the processing fee will be covered by the property manager, please select the "Property Manager" option.
    If it'll be shared by the property manager & tenant , select the "Share" option
    You can allocate the percentage of the shared amount between the two parties by entering their respective percentages
    Please select the option under "#. Who will cover processing fees (Credit Card)?"
    Alert- Only required if you are using our online payment feature with a credit card option. The credit card processing fee is usually 2.75% & $0.20 per transaction. 2.8% for Amex
    If the processing fee (Credit Card) will be covered by the property manager, please select the "Property Manager" option.
    If the processing fee (Credit Card) will be covered by the tenant please select the "Tenant" option.
    Alert- Tenant will be charged an additional 2.75% of the transaction amount (processing fee) and 2.8% for Amex
    Click "# Should account transactions be added when receiving processing fee?"
    Alert- When a tenant pays the processing fee, the fee amount will be deposited into your account (in addition to the invoice amount). Select this option if you would like to track the processing fee separately
    Select "Yes" if you want the account transaction to be included when receiving the processing fee.
    Select "No" if you want the account transaction to be included when receiving the processing fee.
    Choose the "No" option if you do not want to send notifications for successful payments.
    Choose the "Yes" option if you want to send notifications for successful payments.
    Please enter the email address into the "Recipients (type email and press enter):" field.
    Choose the "No" option if you do not want to send notifications for failed payments.
    Choose the "Yes" option if you do not want to send notifications for failed payments.
    Please enter the email address into the "Recipients (type email and press enter):" field.
    Click "# Should tenant be notified regarding failed payments?"
    Make sure to click "Yes" if you want tenant to be notified of failed payments
    Make sure to click "No" if you want tenant to be notified of failed payments
    Click on "# Would you like to add transactions under "Undeposited Funds" account while the payment is in process status?" to do the necessary setup to consider the "Processing" invoices
    Alert - When tenants submit the payment, there is 4-5 business days delay to deposit the money into the bank account. Some business prefers to log an accounting transaction under 'Undeposited Funds' account until the amount gets deposited
    Select "Yes" if you want to include the "Processing" invoices
    Select "No" if you do not want to include the "Processing" invoices.
    Please click to select the option under "# What invoices should be considered for auto pay?"
    Alert- When tenant has Auto Pay turn on, by default the system considers only the rental invoices.
    Choose "All Tenant Invoices (Rental & Non-Rental)" if you want to consider all the invoices for auto pay
    Choose " Tenant Rental Invoices" if you want to consider only tenant rental invoices for auto pay
    Write any comments, reviews or any important info that you want to add
    Click on "Update" to finish up.
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