How to Upload Files and Extend Files Access for Properties

This guide shows how to upload files directly to the correct property, company, tenant, or contact so documents are organized and linked properly. It also explains how to grant and extend tenant access (view, download, upload), set an expiration date, and copy shareable access text. Use it to ensure secure, time-limited file sharing and avoid misplacing documents.

10 steps

How to Navigate to Property Files

Company Entity Name = Property / Landlord

From the navigation menu, select **Properties**

Locate the **property** > Select the property's **three-dot menu** > Select **Files**.

**The Companies, Properties, Tenants, and Contacts modules/dashboards have a Files tab that links to the specific company, property, tenant, contact, vendor, and insurance. Since they have their own module/dashboard, do NOT create folders for these in Files.** BEFORE YOU START, BE SURE TO NAVIGATE TO THE CORRECT FILES TAB SO THE FILE(S)/FOLDER(S) LINK TO THE CORRECT COMPANY, PROPERTY, TENANT, OR CONTACT.

How to Upload Files

Select **Click or Drop Files Here**.

Locate **the file** on your computer > Double click **the file** or drag and drop **the file** to the files list or to a folder in the files list.

How to Extend Access

Select the **QR code**.

Select **Manage Access**.

Select the checkboxes for the **appropriate permissions**. **Show all folder files** - Allows the tenant to view all of the folders and files. **Allow Downloading** - Allows the tenant to download files. **Allow Uploading** - Allow the tenant to upload files.

Select a **date to extend access until**. The tenant will have access through the chosen date.

Select **Extend Access**.

Select the **copy** icon to copy the text to your clipboard > Paste the text in an email, Excel spreadsheet, or preferred method for sharing with the tenant.

Related Tutorial(s): [How to Access, Upload, and Download Files](https://support.raamp.com/wiki/82)\ [How to Add, Delete, and Manage Access to File Folders](https://support.raamp.com/wiki/44)\ [How to Follow a Folder and Receive Notifications](https://support.raamp.com/wiki/215)\ [How to Note Missing Files](https://support.raamp.com/wiki/193)\ [How to Upload Missing Files and Supporting Files](https://support.raamp.com/wiki/240)\ [How to Add a Key Date to a File](https://support.raamp.com/wiki/159)\ [How to Share Files](https://support.raamp.com/wiki/74)\ [How to OCR a PDF File](https://support.raamp.com/wiki/130)\ [How to Upload Files from a Phone Camera/Photos](https://support.raamp.com/wiki/75)