How to Upload Missing Files & Supporting Files

This guide shows how to correctly add missing or supporting files so they attach to the right company, property, tenant, or contact. It explains where to find the Files tab, how to navigate to the specific record (example uses Properties), and the quick steps to select, upload, confirm, and open the uploaded file. Follow it to avoid misplaced uploads and ensure files are viewable in the record’s Files list.

7 steps

How to Navigate to the File

**The Companies, Properties, Tenants, and Contacts tabs have a Files tab that links to the specific company, property, tenant, and contact.** BEFORE YOU START, BE SURE TO NAVIGATE TO THE CORRECT FILES TAB SO THE MISSING FILE OR SUPPORTING FILE LINKS TO THE CORRECT COMPANY, PROPERTY, TENANT, OR CONTACT.

*In this example, we will upload a missing file for a property. Follow the same steps to upload a supporting file.* From the navigation menu, select **Properties**.

Locate the **property** > Select the property's **three-dot menu** > Select **Files**. **NOTE: You can quickly search for the property.**

How to Upload the Missing/Supporting File

Select the **Missing File** or **Supporting Document** that you need to upload.

Select the **file** from your computer.

The **Uploads** box will indicate when the file is uploaded.

The file will appear in the **files list**.

Select the **file** to open the File Interface/Details Panel.

**Related Tutorial(s):** [How to Generate a Missing Files Report](https://support.raamp.com/wiki/187)\ [How to Access, Upload, and Download Files](https://support.raamp.com/wiki/82)\ [How to Add, Delete, and Manage Access to File Folders](https://support.raamp.com/wiki/44)\ [How to Follow a Folder and Receive Notifications](https://support.raamp.com/wiki/215)\ [How to Add a Key Date to a File](https://support.raamp.com/wiki/159)\ [How to Share Files](https://support.raamp.com/wiki/74)\ [How to OCR a PDF File](https://support.raamp.com/wiki/130)\ [How to Upload Files from a Phone Camera/Photos](https://support.raamp.com/wiki/75)