Click on setting.
Then click "Group settings"

Click on  "Create" to create Conversation action.

Send email alert to
Send text alert to
Tag call as
Trigger the webhook
Flag for call back
Send call for Google Analytics

Click on 'Applied to' and select the group to which you want to inherit the conversation action. Then, click 'Apply'.

Convirza

Conversation Actions allow you to set up post-call automations based on predefined criteria.  They use condition-based (if this, then that) criteria to configure your automation.  This guide provides step-by-step instructions on how to add a Conversation Action to a group. Users can easily create and apply custom Conversation Actions, enhancing group communication and organization.

How to add a Conversation Action