From the Client Portal home page, click the **"Applications"** tab.

image. Click **"Examination Booking"** hyperlink from the **"Online Applications"** section. 

Click the **"Examination Booking"** hyperlink from the **"Online Applications"** section. The **"Request to Book an Examination"** page will appear.

image. Review the **"Geneimage. ** From step 2, click the **"Accommodation Application"** hyperlink.

Review the **"General Instructions".** From step 2, click the **"Accommodation Application"** hyperlink.

The **"Examinations: Disability Accommodations"** page will appear.

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Examinations: Disability Accommodations
Examinations: Disability Accommodations

TSSA is committed to ensuring that persons with disabilities have an equal opportunity to become certified to work in TSSA-regulated occupations.

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The Technical Standards and Safety Authority (TSSA) is committed to ensuring that persons with disabilities have an equal opportunity to become certified to work in TSSA-regulated occupations.

TSSA recognizes its obligations to accommodate persons with disabilities under the Ontario Human Rights Code and is committed to ensuring that its certification practices meet the needs of all qualified candidates wishing to take the required examination(s) for the appropriate TSSA-issued certificate of qualification.

All examination accommodation requests are evaluated in accordance with TSSA’s internal Examination Disability Accommodation Policy.

Definitions
Disability

“Disability” has the same definition as in the OHRC, which is:

any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impedime

image. Click the **"Examination Disability Accommodation Policy"** to review the policy

Click the **"Examination Disability Accommodation Policy"** and review the policy. The policy will cover:

- Purpose
- Definitions
- Accommodation Request Process
- Accommodation Examples
- Confidentiality
- Terms and Conditions on Authorization
- Amendments to this policy
- Guideline- Examination Accommodation Requests

The Technical Standards and Safety Authority (TSSA) is committed to ensuring that persons with disabilities have an equal opportunity to become certified to work in TSSA-regulated occupations.

TSSA recognizes its obligations to accommodate persons with disabilities under the Ontario Human Rights Code and is committed to ensuring that its certification practices meet the needs of all qualified candidates wishing to take the required examination(s) for the appropriate TSSA-issued certificate of qualification.

All examination accommodation requests are evaluated in accordance with TSSA’s internal Examination Disability Accommodation Policy.

Definitions
Disability

“Disability” has the same definition as in the OHRC, which is:

any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,

a condition of mental impairment or a developmental disability,

a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,

a mental disorder, or

an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997 

Ontario Human Rights Code (OHRC)

“Ontario Human Rights Code” or “OHRC” mean the Ontario Human Rights Code, R.S.O. 1990, c. H.19.

Protected grounds

“Protected grounds” means the prohibited grounds for discrimination in the delivery of services that are set out in s. 1 of the OHRC, which include age, ancestry, colour or race, citizenship, ethnic origin, place of origin, creed, family status, marital status (

image. Review the **"Accommodation Request Process"**.

Review the **"Accommodation Request Process"**.

image. Refer to section, **"Making an examination accommodation request"**. Be familiar with process and follow the following steps.  1. Download and complete the Examinations Disability Accommodation Application. 2. Include all supporting information and documentation relating to the disability/accommodation request. 3. For candidates indicating a learning disability, a Ministry of Education approved Individual Education Plan (IEP) will be required. 4. All other supporting documentation must be current (i.e., within the last three years), issued by a qualified medical professional, printed on official letterhead, and signed. 5. Submit the completed request to TSSA via email to: certandexams@tssa.org

Refer to the section, **"Making an examination accommodation request"**. Be familiar with the process and follow the following steps.

1. Download and complete the Examinations Disability Accommodation Application.
2. Include all supporting information and documentation relating to the disability/accommodation request.
3. For candidates indicating a learning disability, a Ministry of Education approved Individual Education Plan (IEP) will be required.
4. All other supporting documentation must be current (i.e., within the last three years), issued by a qualified medical professional, printed on official letterhead, and signed.
5. Submit the completed request to TSSA via email to: certandexams@tssa.org

**Note:** Examination candidates who may require accommodations for a TSSA examination need to submit documentation for assessment before scheduling/writing an examination.

image. **Important: If you require accommodation, please first apply first before booking an examination.**

**Important: If you require accommodation, please apply before booking an examination.** The results of your accommodation are required for examination booking. A Certification and Examinations Department representative will respond to the status of requests within five business days.

Congratulations! You have successfully reviewed the steps to apply for accommodation for an examination.

Contact Customer Service at *1-877-682-TSSA (8772*) or send an email to   [customerservices@tssa.org](mailto:customerservices@tssa.org) in case of any questions.

This guide will provide you with step-by-step instructions on how to complete the "Accommodation Application" in the TSSA Client Portal.