Navigate to [**Open Tender Admin Panel**](https://mm.opentender.io/)**.**

Review today's orders, filter & search orders in various ways, including finding orders that include specific items.

Click on the **Order ID** of a **PENDING** order to view the order details.

Review details and click "**Approve Order**" button.

Notice that after Approving the order, the **Order Status** changes from **PENDING** &gt; **OPEN**. And the **Payment Status** remains **AUTHORIZED**. 

This new **Order Status** of **OPEN** will also be displayed in your **Orders Report.** The order is "**Queued**" for the POS because it isn't due until a future date. 

Clicking the "**Approve Order**" button will trigger an automatic email confirmation to your customer, communicating that their order has been approved. To edit the contents of the email, go to **Settings &gt; Confirmation Emails &gt; Catering &gt; INITIAL.** 

**PENDING** = This is the email that is sent to the customer as soon as they **place a future Catering Order**. This lets them know the order was successfully placed and has been sent to the restaurant for approval. \
\
**INITIAL** = This is the email that is sent to the customer as soon as the order is **approved by the restaurant**. This lets them know the restaurant has seen the order and has agreed to have it prepared by the date and time promised.

Sent to customer as soon as Catering order is APPROVED

Sent to customer as soon as Catering order is PLACED

How to approve a future Catering Order