How to approve a future Catering Order

    • Quality and Training |
    • 0 step |
    • 28 seconds
    Navigate to [**Open Tender Admin Panel**](https://mm.opentender.io/)**.**
    Click "**Review & Search**".
    Click on the **Order ID** of a **PENDING** order to view the order details.
    Review details and click "**Approve Order**" button.
    Notice that after Approving the order, the **Order Status** changes from **PENDING** > **OPEN**. And the **Payment Status** remains **AUTHORIZED**.
    This new **Order Status** of **OPEN** will also be displayed in your **Orders Report.** The order is "**Queued**" for the POS because it isn't due until a future date.
    Clicking the "**Approve Order**" button will trigger an automatic email confirmation to your customer, communicating that their order has been approved. To edit the contents of the email, go to **Settings > Confirmation Emails > Catering > INITIAL.** **PENDING** = This is the email that is sent to the customer as soon as they **place a future Catering Order**. This lets them know the order was successfully placed and has been sent to the restaurant for approval. \ \ **INITIAL** = This is the email that is sent to the customer as soon as the order is **approved by the restaurant**. This lets them know the restaurant has seen the order and has agreed to have it prepared by the date and time promised.
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