From the Client Portal homepage, click the "**Accounts"** tab.

Click an individual account. Details of the account will appear.

Click **"Edit"** from the "**Account Summary**".

The **"Account Management"** page will show the list of what can be edited on the account.

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Account Management
Account Number: 003019150

Account Details
(Please click here for process to update any information in this section.)

Account Type

Individual

Account Name

Ray Shelby

Date Of Birth

06 Mar 2006
Contact Details

Shipping Preferred Delivery Method

Mail

Primary Account Email Address

adashelbytssa@gmail.com

Primary Phone Type

Business

Primary Phone Country Code

01

Primary Phone Number

4377663861

Primary Phone Number Extension

Billing Preferred Delivery Method

Mail

Billing Email

adashelbytssa@gmail.com

Secondary Phone Type

Secondary Phone Country Code

Secondary Phone Number

Secondary Phone Extension

Edit
Account Addresses 
Change Address
Primary Address: 12 Yonge St. Toronto ON M5E 1Z9 Canada
Address Type	Activity Type	Address	Email Address	Care Of	Attention To	 
Bill To		12 Yonge St., Toronto, ON, M5E 1Z9, Canada				Edit
Ship To	Authorization	12 Yonge St., Toronto, ON, M5E 1Z9, Canada				Edit
Ship To	Correspondence	12 Yonge St., Toronto, ON, M5E 1Z9, Canada				Edit
Ship To	Inspection Report	12 Yonge St., Toronto, ON, M5E 1Z9, Canada				Edit



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Scroll down and click the **"Change Address"** button.

Select your address from **"Select Existing Address"** dropdown menu.

Click the "**Search or Enter New Address"** field and search for the address. The following fields will be automatically pre-populated:

- Street number
- Country
- Province
- City
- Zip code

**Tip:** Alternatively, you can manually enter the address in the fields.

Customer Portal Accounts Account Details Customer Portal - Acc... Customer Portal - Address Change
Change Address
Select Existing Address (Addresses can be searched and selected. Users also have the ability to edit the address directly on the fields.)
Select
12 Yonge St., Toronto, ON, M5E 1Z9, Canada
Search or Enter New Address (Addresses can be searched and selected. Users also have the ability to edit the address directly on the fields.)
Street Number/Name
Unit/Suite
Floor Number
PO Box 
PO BOX
Country
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Congo (DRC)
Cook Islands
Costa Rica
Côte d’Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czechia
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong SAR
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Ivory Coast
Jamaica
Jan Mayen
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao SAR
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Na

The individual accounts must have the same "Bill To" and "Ship To" addresses as the primary address on the account.

A notification will appear if the address update is successful. Click **"Yes"** to continue updating addresses.

Click **"No"** if you are not changing any other address.

The updated address may take up-to 15 minutes before appearing on the site.

Congratulations! You have successfully reviewed how to change an address in an individual account.

Contact Customer Service at *1-877-682-TSSA (8772*) or send an email to       [customerservices@tssa.org](mailto:customerservices@tssa.org) in case of any questions.

This guide will provide you with step-by-step instructions on how to change an account address on an individual account in the TSSA Client Portal.

How to change Account Addresses for Individual Accounts