Go to the specific page where you’re experiencing the problem. For example, if the Home Page isn’t loading, open that page. Then, press **F12** on your keyboard (or right-click on the page and select **Inspect** in some browsers) to open the Developer Tools menu.

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In the Developer Tools window, click on the **Network** tab at the top to begin recording network activity.

Ensure there are no filters applied so you can capture all network activity.

Refresh the page to reproduce the issue, allowing the Network tab to capture all activity.

Once the page finishes loading, look for the Export HAR or Download button in the Network tab (usually looks like a download icon) and click on it.

Save the HAR file to your device and share it with us for further analysis.

How to download an HAR file