How to edit the Power Cost Indifference Adjustment for a CCA customer

    One component that can significantly impact bills is the Power Cost Indifference Adjustment (PCIA). This adjustment is billed to CCA members and has a different $/kWh rate based on the "vintage year," which is the year the member enrolled with the CCA. Our global rate schedules assume the predominant vintage year for each CCA, which may be different than your customer's vintage year. If that's the case, then here's how to change it.

    Brooke Morales |
    7 Steps |
    2 minutes