Click on "Temporary Routing." Enabling temporary routing will route all the calls received on the tracking numbers in the current group to the below-set configuration. Temporary route settings should be disabled to restore the original route configuration.

Currently, we only provide the option to set temporary routing to send calls straight to voicemail. 

Temporary routing

Enabling temporary routing will route all the calls received on the tracking numbers in the current group to below set configuration. Please note that tracking numbers added after enabling this option will not follow the settings. To include new tracking numbers, please disable and enable Temporary Routing again.

Please make sure to disable temporary route settings to restore the original route configuration.

Temporary routing
Straight to voicemail 
Activate voicemail
Select prompt
Please select prompt for voicemail
Save

Convirza

cai.convirza.com

This guide provides step-by-step instructions on how to enable temporary routing for calls received on tracking numbers. It explains how to access the necessary settings and toggle on temporary routing. It also highlights that currently, the option only allows calls to be routed straight to voicemail. Viewing this guide is helpful for anyone who wants to temporarily change the call routing configuration and ensure that all calls are directed to voicemail.

How to enable Temporary Routing