Click here to Activate the white label feature by toggling the “Active” button at the top of the page.

In the Domains and Support section of the page, enter the fully qualified domain name from your CNAME record into the Subdomain field and Click "Save."

In the Domains and Support section of the page, enter the fully qualified domain name from your CNAME record into the Subdomain field .

Click the "[http://support.mydomain.com](http://support.mydomain.com)" field.

Click the "Just log in! Your day is about to get better." field.

On logo section Upload a logo image by clicking the “Select Image” button and uploading your logo. It is recommended that the logo size be 300 pixels x 100 pixels (W x H). The logo background should be transparent for the best results. Your image may be resized if needed but will maintain the same proportions.

1. To preview your colors and logo, click the “Preview” button.
2. If logo settings are acceptable, click “Save” If not acceptable, modify as needed or click “Reset Default” to revert to default settings.

Click "Logo
Logo
Upload or drop it right here
Image format must be PNG or JPG/JPEG and file size can be max upto 1 MB.
Alignment
Left
Centered
Right
Re..."

Logo
Logo
Upload or drop it right here
Image format must be PNG or JPG/JPEG and file size can be max upto 1 MB.
Alignment
Left
Centered
Right
Resize
Fill
Fit
Crop
Favicon
Upload or drop it right here
Image format must be PNG or ICO and file size can be max upto 50kB.
Reset Default
Preview
Save

Click "E-mail templates" to create custom email template .

1. In the Email Template section of the page, select one of the email types from the choices on the right side of the header. You can modify New User Emails, Update Password, Notification Emails, and Call Recording Emails.


2) Modify the “From” name, “Reply-to” email address, email “Subject,” and email HTML content.
3) You must click “Save” before switching to another email template, or changes will be lost.

Although the “From” name can be customized in an email template, the actual “From” email address will always be [no-reply@messages.services](mailto:no-reply@messages.services). This is to maintain email delivery standards, CAN-SPAM compliance, and avoid email domain blacklisting.

Click "E-mail templates" to create custome email template .

1.In the Email Template section of the page, select one of the email types from the choices on the right side of the header. You can modify New User Emails, Update Password, Notification Emails, and Call Recording Emails. 

2.Modify the “From” name, “Reply-to” email address, email “Subject,” and email HTML content. 

3.You must click “Save” before switching to another email template, or changes will be lost.

Although the “From” name can be customized in an email template, the actual “From” email address will always be [no-reply@messages.services](mailto:no-reply@messages.services). This is to maintain email delivery standards, CAN-SPAM compliance, and avoid email domain blacklisting.

New user template
Update password
Notification e-mails
Conversation recording emails
Score completed notification
Score reviewed notification
Conversations email

From
via <no-reply@messages.services>
Reply to
Subject
Reset default
Save

Convirza

cai.convirza.com

This guide provides step-by-step instructions on how to set up a white label feature, customize colors and logos, and create custom email templates. It is useful for anyone looking to personalize their platform and enhance their branding.

How to setup White Label