Enabling Operation Times on an Extension allows users to set call redirections based on predefined rules. Users can specify a destination and schedule for call redirection.

This tutorial guides VoIP administrators on enabling this feature. Click "System" under "Extensions to proceed.

Click on the extension number you need to modify.

To enable Operation Times, press the check button next to that particular service and click save. If service requires additional settings edit button next to it will become available after saving. Pressing edit button will open up a window with additional options for that specific service.

To add a destination, click the "+" button.

Enter the Destination to which all calls are redirected during defined time.

Under 'Days,' select the days to which the operation times will apply.

E.g. Sat and Sun

Under "From," select the start time for 'Operation times' (e.g., 00:00).\
Under "To," select the end time (e.g., 23:59).

- **Under Timeout (sec),**

Enter how many seconds will extension ring before the call is considered unanswered

- **Dial type**

Defines whether all destinations will ring at the same time or one by one

- **Simultaneous** - All destinations will ring at the same time
- **Sequential** - Destinations will ring one at a time, after the timeout call will move to the next destination in line

- **Last Destination:**

This is the last destination that is called if all others from the 'Destination' list don't answer. Last destination can also be a voicemail if you check the option ‘Is Voicemail’.

For example, if this field is set to 1000 and none of the extensions answer, extension 1000 will be dialed.

- **Is Voicemail:**

By checking this option voicemail will be set as a Last Destination.

How To: Operation Times