Navigate to the Paid Invoice on the front-end of the system.

Click the Action Button for the Payment Details.

The table with the Payload Transaction Detail will populate

The Payload Transaction ID: (txn_3ehIv8C4ZXbP51GPLmpew) will be displayed on the Invoice. This ID is generated by Payload and can be used on the Payload Profile to locate the invoice and its payment history.

The Audit Logs of the invoice provide a detailed history of its creation, adjustments, and payment transactions made by any user.

INVOICE

# BEC-12475

PAID

BALANCE DUE

$0.00

Bill To
Daphne Michaels
maisulssamanta@gmail.com

Invoice Date : 02/05/2025

Due Date : 02/12/2025

Payment Details : $100.00
paid via Payload [Transaction ID: txn_3ehIv8C4ZXbP51GPLmpew]
processed at 03/31/2025

#	Item & Description	Price	Quantity	Amount
1	

Business CardsAdmin Invoicing

	$2.22	1	$100.00
	

Cost Adjustment

[Samanta Maisuls]

	(-) $100.00		

Total Due

Sub Total	$100.00
Tax (7%) *	$0.00
Total	$100.00
Notes0
Audit Logs
02/05/2025 10:20 am
Samanta Maisuls created the invoice
02/05/2025 10:25 am
Samanta Maisuls marked the invoice as paid // Paid $200.00 for Transaction Ref# BT2025020500002 // 5763 Bird Road, South Miami, FL 33143
02/05/2025 10:26 am
System reversed invoice payment amount of $200.00
02/05/2025 10:27 am
Samanta Maisuls adjusted the invoice
02/05/2025 10:28 am
Samanta Maisuls marked the invoice as paid // Paid $100.00 for Transaction Ref# BT2025020500002 // 5763 Bird Road, South Miami, FL 33143
02/13/2025 10:17 am
System reversed invoice payment amount of $100.00
03/31/2025 04:43 pm
Daphne Michaeks paid the invoice ($100.00) success via Payload (impersonated by Samanta Maisuls)

Once a Payment is received on an Invoice, Payload will take 2–4 business days to process it. After processing, the Deposit will be available in the BE Accounting module for recording.

Click "Accounting" to navigate to the interface.

Use the small calendar icon to search for the Payload Deposit.

Click the corner checkbox to select all Payload Deposits to record.

Ensure that the correct Bank Account and the Deposit Date are correct.

Check that the Deposit amount matches what was received in the Bank Statement from Payload.

Navigate to the Invoice on the front-end of the system.

Payment Reference - txn_3ehIv8C4ZXbP51GPLmpew ($100.00)

Click the "Void Invoice" option from the "Edit Invoice" button.

reason

-- Select Reason --
Property Sold Quickly
Project Abandoned
Others

The Audit Logs will show the activity of the Invoice.

Samanta Maisuls voided the invoice // others // Invoice not needed.

The Invoice will show a "Void" status in the Accounting module.

INVOICE #BEC-12475
Customer*
View Detail
Daphne Michaels (C)
×
Daphne Michaels (C)
Customer Email
Terms
Due on receipt
Dup Net 1
Net 1
Net 10
Net 101
Net 101 ( 32 )
Net 11
Net 12
Net 13
Net 14
Net 15
Net 16
Net 17
Net 2
Net 20
Net 22
Net 24
Net 29
Net 3
Net 30
Net 372
Net 4
Net 497
Net 5
Net 52
Net 6
Net 60
Net 6653993
Net 6653994
Net 7
Net 8
Net 9
Net 7
Mailing Address
Invoice Date
Due Date
Invoice No.
Tags
Advertisement Campaign
Recruiting Campaign
Training
AMorgen
PAYMENT STATUS
VOID

Once a Refund is received on an Invoice, Payload will take 2–4 business days to process it. After processing, the Refund will be available in the BE Accounting module for recording.

Use the small calendar icon to search for the Payload Deposit with the Refund.

The Refund will show highlighted in yellow and with a negative amount.

The Undeposited Funds page will populate. Ensure that the correct Bank Account and Date are selected.

Select the General Ledger Account associated with the Invoice.

Reference the Invoice on the Description field.

Add the Amount of the Invoice as a negative.

Overview of Payload Payment Refunds and Voiding Invoice

Review the Invoice

Record the Deposit

Refund the Invoice

Void the Invoice

Record the Refund